Results 1 to 9 of 9
  1. #1
    Join Date
    Apr 2008
    Location
    Montreal
    Posts
    34
    Plugin Contributions
    0

    Default Suddenly Can't checkout...

    HI, suddenly this morning a problem occur :

    (My shop is still in test mode.)

    After a 'add to cart' a product and click 'checkout' it show me the form page.
    I enter the information, but when i click 'Submit' nothing happens.
    But the information has been saved. So when i go back to the site, i can login
    with those info and my shopping cart will have the item.
    BUT again, when i click "checkout', nothing happens...

    Safari tells me something like : " Too much redirections occur when trying to open the page <http://www.velvetmoustache.ca/shop/index.php?main_page=create_account>


    It's really weird cause it did'nt to that yesterday. I only add products in the Category/products page from the admin..

    I have 1.3.8

    Any idea ?

  2. #2
    Join Date
    Apr 2008
    Location
    Montreal
    Posts
    34
    Plugin Contributions
    0

    Default Re: Can't checkout...

    Forgot the link :

    My Shop

  3. #3
    Join Date
    Apr 2008
    Location
    Montreal
    Posts
    34
    Plugin Contributions
    0

    Default Re: Suddenly Can't checkout...

    I don't know why, but i created an other test category("T-shirt") , upload a test product, and it worked, but...

    I deleted all the products in the category "BabyFaces" and upload a new product, and it still doesn't work...
    So it's something about that category....

  4. #4
    Join Date
    Apr 2008
    Location
    Montreal
    Posts
    34
    Plugin Contributions
    0

    red flag Re: Suddenly Can't checkout...

    I deleted everything, started again, and it's still getting stall at the end...
    i can't access to the " Your order Total" page...

    any help please ?

  5. #5
    Join Date
    Oct 2006
    Location
    Alberta, Canada
    Posts
    4,571
    Plugin Contributions
    1

    Default Re: Suddenly Can't checkout...

    I did not see any "Add to Cart" button.
    Created a Test account (Just Testing) but still do not see any "Add to Cart" button.

    The error msg. from Safari could be related to the information you have in your .htaccess file. You would need someone to have a look to evaluate or remove everything within that file, not provided by Zen Cart.

  6. #6
    Join Date
    Apr 2008
    Location
    Montreal
    Posts
    34
    Plugin Contributions
    0

    Default Re: Suddenly Can't checkout...

    i reactivated the 'add to cart' button if you want to look at it..

    I don't know anything about .htaccess....

    What i don't understand is why it worked great, and suddenly stopped for one kind of product.. and now stopped for everything...

  7. #7
    Join Date
    Apr 2008
    Location
    Montreal
    Posts
    34
    Plugin Contributions
    0

    Default Re: Suddenly Can't checkout...

    grrr, it's really frustrating since i don't have any cue on what is the problem...

  8. #8
    Join Date
    Oct 2006
    Location
    Alberta, Canada
    Posts
    4,571
    Plugin Contributions
    1

    Default Re: Suddenly Can't checkout...

    Redirect Loop

    Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked.

    ---

    That is the error msg. I get with SeaMonkey and definitely tells me the problem is with information in your .htaccess file.

    You can contact your Hoster for help, check the .htaccess file yourself or, since it's still in the Test stage, delete and reinstall. You might be able to save some time if you hire someone to have a look and there is a Commercial Section of the Forum for such purposes.

  9. #9
    Join Date
    Apr 2008
    Location
    Montreal
    Posts
    34
    Plugin Contributions
    0

    Default Re: Suddenly Can't checkout...

    You mean delete and reinstall Zen cart ?

    If it's the case, can i save all the customization i did !?
    Thanks..

 

 

Similar Threads

  1. v150 Express Checkout via Payflow suddenly not working
    By wilorc in forum PayPal Express Checkout support
    Replies: 6
    Last Post: 11 Apr 2012, 10:31 PM
  2. v139b Suddenly site down when go to checkout
    By aovc in forum Basic Configuration
    Replies: 1
    Last Post: 27 Mar 2012, 02:03 AM
  3. PayPal suddenly not letting customers checkout
    By commdiver in forum Built-in Shipping and Payment Modules
    Replies: 4
    Last Post: 7 Jun 2011, 03:06 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR