Blank Screen after Checkout/login...

[utopiko]

Hi, i have a problem for wich i don't know where to look for...
I'm building a store, and i've put some test product on it.

And when i :
1) Put a product in the shopping cart
2) click Checkout
3) Fill the information (if new customer)
4) click submit
5) tataaaaa..... blank screen !

The thing is that yesterday was fine, but suddenly i don't know what i did and bamm...

I have tried the : enable_error_logging.php debug tool without success


I have Zen Cart 1.3.8
I have installed Easy Sign Up and Fast Checkout, but i've deactivated them and it still doesnt work...

Oh, and one time it worked for a product but not the other.. So i deleted all the categories, put them back, upload new test product, and now it never works !!!

Any help please

[kobra]

Did you search the Tutorials/FAQ's for "blank screen"?

https://www.zen-cart.com/tutorials/index.php?article=82

[utopiko]

ACtually i did, and tried to use the debug tool without any success...

This is the message i get from Safari:

"Redirect Loop. Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked."

[DrByte]

]I have installed Easy Sign Up and Fast Checkout, but i've deactivated them and it still doesnt work...

Maybe you need to set up a clean site without those mods, and then selectively re-apply the things you *do* want on it.

Simply "deactivating" a mod doesn't remove the potential for it to influence normal operation.

And then there's the possibility that you may have something set up wrong with your SSL, if you've got it enabled. Maybe you don't, but you didn't post a link and you didn't mention it. So, it could be related.

[utopiko]

Thanks DrByte

First (sorry) here is the link : My shop

I did'nt enable SSL...

And the thing that is weird is that it was working even with the 2 mods.., and then i did something (?) that made that error happen...

Maybe you will understand when seeing it. Try to checkout...

Thanks a lot !

[DrByte]

Well, you might have a sessions problem, since the zenid is showing on every page and never disappearing. That is usually a result of changing the settings in Admin->Configuration->Sessions to be set to something other than the defaults.
Or it's a result of your server having different values for the domain details being set in the session cookie that is set in your browser to link the browser to the customer's session on your store.

In addition to my earlier suggestions, you might also need to do something like this:
http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[exactlyhow]

I had this same problem. Here's the solution: open /includes/languages/english.php. I think you will find there are blank spaces or lines after the php closing tag at the end of the file. Remove them and problem solved.

[utopiko]

Thanks exactlyhow, but nothing happen. I didn't seem to had blank space or lines..

I noticed that after i clicked checkout, i can see in the adress bar that the account creation is created, but it's after that it stop..

the address goes like this :
http://www.velvetmoustache.ca/shop/index.php?main_page=login
http://www.velvetmoustache.ca/shop/index.php?main_page=create_account
http://www.velvetmoustache.ca/shop/index.php?main_page=create_account_success
http://www.velvetmoustache.ca/shop/index.php?main_page=checkout
http://www.velvetmoustache.ca/shop/index.php?main_page=checkout&action=null

Does that ring any bell ?

Thanks a lot

[DrByte]

If you say you've removed the one-page checkout module, but you're still being sent to main_page=checkout then you've failed to fully remove the one-page checkout module.
The normal checkout flow uses main_page=checkout_shipping.

[exactlyhow]

Did you modify the code on any in:

includes/languages/english/login.php
includes/languages/english/create_account.php
includes/languages/english/create_account_success.php
includes/languages/english/checkout.php

Any extra lines or spaces at the end of these files will create the same effect.