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  1. #1
    Join Date
    Sep 2007
    Posts
    21
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    1

    bug Very strange coupon behaviour

    I store I support is trying to make a coupon for $5 for purchases over $30,
    it seems to work fine and the details are correct in the admin, but when actually redeeming the coupon it changes to $5.05.

    It's in the Aust. GST tax zone (10%) but the percentage it's off by doesn't match that, nor does it match any currency setting discrepancies (I checked after updating the conversion rates and there was no change).

    Please help!

  2. #2
    Join Date
    Aug 2005
    Posts
    26,507
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    9

    Default Re: Very strange coupon behaviour

    What is you default currency set to?
    Zen-Venom Get Bitten
    Get Your Business Found

  3. #3
    Join Date
    Sep 2007
    Posts
    21
    Plugin Contributions
    1

    Default Re: Very strange coupon behaviour

    it's AUD

    that shouldn't matter because it's clearly not being converted to another currency, i've checked a test order's totals before and after an exchange rate update and the discount amount is always incorrect.
    i know it's not a db error as i have looked at the value with phpmyadmin and it shows the correct amounts.

  4. #4
    Join Date
    Sep 2007
    Posts
    21
    Plugin Contributions
    1

    Default Re: Very strange coupon behaviour

    also tried with a new coupon for 6$ this time, the amount shown at checkout is $6.07

    if it was a tax problem it would be $6.60 or $5.45 or something, becuase the only tax set in the store is a %10 gst

  5. #5
    Join Date
    Jun 2008
    Posts
    4
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    0

    red flag Re: Very strange coupon behaviour

    Hi, I am also having the same kind of problem. I want to give certain customers a full discount on a specific product thats priced at say $20.00. I created a coupon of $20.00 but when I enter it at the check out it shows a difference of -$0.01. This doesn't make any sense to me. Any help?

  6. #6
    Join Date
    Jun 2003
    Posts
    33,823
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    Default Re: Very strange coupon behaviour

    Please post the settings you are using for the coupon calculations in the Admin> Modules> Order Total, also the totals of the merchandise from the order confirmation where you are seeing a problem.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  7. #7
    Join Date
    Jun 2008
    Posts
    4
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    Default Re: Very strange coupon behaviour

    Here are the settings that I am using...

    Discount Coupon

    This module is installed
    true

    Sort Order
    280

    Include Shipping
    false

    Include Tax
    false

    Re-calculate Tax
    Standard

    Tax Class
    --none--

  8. #8
    Join Date
    Sep 2007
    Posts
    21
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    1

    Default Re: Very strange coupon behaviour

    My settings are exactly the same as malan's but the discrepancy is more than that.

  9. #9
    Join Date
    Jun 2008
    Posts
    4
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    Default Re: Very strange coupon behaviour

    This is how it is displayed at the checkout...

    Shopping Cart Contents

    Qty. Item Name Total
    1 x Private Pilot's License Ground School R295.00

    --------------------------------------------------------------------------------

    Sub-Total: R295.00

    Free Shipping: R0.00

    Discount Coupon: test12345678: -R295.00

    Total: R-0.01

    Final Step
    - continue to confirm your order. Thank you!

  10. #10
    Join Date
    Jun 2003
    Posts
    33,823
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    0

    Default Re: Very strange coupon behaviour

    What version of Zen Cart are you using? Is the coupon restricted to that particular product?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 
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