Hey Folks,

I have had this issue for almost a year now, and am attempting to resolve it.

About once a week, I get 2 receipts from Authorize.net from the same person in the same minute. I only get ONE order from zen cart, but the credit card is charged twice, both transactions within seconds of each other.

There are 3 parties here: My credit card gateway, Authorize.net, my web hosting service, GoDaddy, and my eCommerce software, Zen Cart.

What Authorize.net says: Each charge is sending them a separate invoice. The customer may have clicked the SUBMIT ORDER button twice. These are not being identified as duplicate transactions since they have separate Invoice numbers.

Can someone tell me if this is a GoDaddy response time issue? Or, is there some sort of timeout I can set in Zen Cart to prevent this from happening?

I have ruled out Authorize.net from being the culprit, but need another lead to follow. Also, should I even be using GoDaddy with this eCommerce solution?

Thanks so much!

Aurora