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  1. #6831
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by cybertai View Post
    Hi, i have just upgraded my cart to v1.3.9h. Prior to this, my IH2 broke... it just does not work.

    I have removed and reinstalled IH2 and yet it is not working. Can i get some help please....

    I also recently switch from shared hostings to VPS.

    Thanks... My site url is http:// q i s a h n . com
    [FONT=Tahoma]You need to post your question in the correct support thread.. You are running IH3, not IH2..

    [/FONT]
    Quote Originally Posted by DivaVocals View Post
    [FONT=Tahoma]Is it soup yet???

    Why yes kids it is..

    For those who've asked, Image Handler 3 for v1.3.x is now available for your viewing enjoyment..
    http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=1910

    Along with the new name there is a new support thread for Image Handler 3 for v1.3.x..
    http://www.zen-cart.com/forum/showthread.php?t=178972

    Please post Image Handler 3 for v1.3.x related questions in the Image Handler 3 for v1.3.x support thread (not this thread).. This allows questions and answers for Image Handler 3 for v1.3.x to stay all together in the RIGHT support thread..
    (you will be {gently} reminded should you "forget" this)

    THIS thread should continue to serve as the place to address all Image Handler 2 for v1.3.x questions.. Please DON'T post Image Handler 2 for v1.3.x questions on the Image Handler 3 for v1.3.x support thread.
    (though hopefully you will upgrade to Image Handler 3 for v1.3.x and join us on the Image Handler 3 for v1.3.x support thread )

    [/FONT][FONT=Tahoma]Thanks for understanding..[/FONT]
    [FONT=Tahoma]
    Anyway.. carry on.. Enjoy the new version..
    [/FONT]
    Also ...
    [FONT=Tahoma]
    When posting bugs/issues
    [/FONT][FONT=Tahoma], it's a WHOLE LOT more helpful to resolve them if you post details. Just saying "it's broken" or "doesn't work" does not provide nearly enough information to help YOU resolve YOUR issue.

    Please provide as MUCH information as possible including:
    [/FONT]
    • [FONT=Tahoma]The version of Zen Cart you are running[/FONT]
    • [FONT=Tahoma]The version of Image Handler you are running (you can see this by going to “Admin > Tools > Image Handler” – the version is displayed in the upper left hand side)[/FONT]
    • [FONT=Tahoma]Any other add-ons you may have also installed[/FONT]
    • [FONT=Tahoma]Hosting/server information (PHP versions, mySQL versions, hosting provider etc)[/FONT]
    • [FONT=Tahoma]The EXACT error/issue you are experiencing [/FONT]
    • [FONT=Tahoma]AND if you're REALLY detail oriented, tell us the install sequence/method you used to install Image Handler.[/FONT]
    • [FONT=Tahoma]Post a link (not a screen print) to a specific product/product listing page where the issue you are experiencing can be seen (Please DO NOT make folks fish through your site looking for an example of your issue)

      AND this last point is important.. The volunteers who help here need to SEE what you see LIVE. A screenprint really isn’t good enough.
      [/FONT]

    [FONT=Tahoma]One last thing all the spaces between your domain name is not necessary.. (kinda makes it a PITA to get to your URL) If you don't want search engines to pick up your URL, simply adding spaces as so http:// qisahn . com is sufficient to prevent your site from being indexed..

    Provide the requested info to the correct support thread, and the community can help..
    [/FONT]
    Last edited by DivaVocals; 12 May 2011 at 03:47 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #6832
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default A "gentle" reminder for those who are using IH3 (THREE) vs IH2 (TWo)

    Reminder: This is the Image Handler 2 (TWO) support thread.. This NOT the correct support thread for Image Handler 3 questions..

    As folks don't seem keen to search the forum before posting questions, it seems like I need to re-post a "gentle" reminder regarding Image handler 3..

    Quote Originally Posted by DivaVocals View Post
    [FONT=Tahoma]Please post Image Handler 3 for v1.3.x related questions in the Image Handler 3 for v1.3.x support thread (not this thread).. This allows questions and answers for Image Handler 3 for v1.3.x to stay all together in the RIGHT support thread..
    (you will be {gently} reminded should you "forget" this)

    THIS thread should continue to serve as the place to address all Image Handler 2 for v1.3.x questions.. Please DON'T post Image Handler 2 for v1.3.x questions on the Image Handler 3 for v1.3.x support thread.
    (though hopefully you will upgrade to Image Handler 3 for v1.3.x and join us on the Image Handler 3 for v1.3.x support thread )

    [/FONT][FONT=Tahoma]Thanks for understanding..[/FONT]
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #6833
    Join Date
    May 2011
    Posts
    11
    Plugin Contributions
    0

    Default Re: A "gentle" reminder for those who are using IH3 (THREE) vs IH2 (TWo)

    Quote Originally Posted by DivaVocals View Post
    Reminder: This is the Image Handler 2 (TWO) support thread.. This NOT the correct support thread for Image Handler 3 questions..

    As folks don't seem keen to search the forum before posting questions, it seems like I need to re-post a "gentle" reminder regarding Image handler 3..
    Hi DivaVocals, i really do appreciate your reply and comments one this. To explain myself, i was running version 2 prior to asking the question.. then i read through the thread and found a version 3 so i upgraded and i posted on a v3 support thread.

    Sorry for the confusion.

  4. #6834
    Join Date
    Jul 2010
    Location
    Findon, UK
    Posts
    90
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by PUREchocolatetruffle View Post
    I had to restore my site as it crashed after I tried to uninstall and reinstall IH2. Luckily I had a recent backup so my site is up and running again.

    However, I'm unable to upload my bmz_cache folder. I've even tried to make a new folder with the name bmz_cache for IH2 to use but I'm not allowed to do that either.

    It all began to go wrong when I read that you should change the bmz_cache folder's properties. When I did that the whole bmz-cache folder disappeared.

    Any idea how I can get my bmz_cache folder uploaded again ?

    Cheers,

    Kim
    Sorted. Somehow my Core FTP lite wasn't able to show my bmz_cache with it's new properties. However, in another file manager I could see the folder and correct it's properties. So now I have my bmz-cache back again :-)

    Kim

  5. #6835
    Join Date
    Oct 2008
    Location
    Oregon
    Posts
    57
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    I just installed Image Handler 2 on two different sites. The first one is working GREAT!

    The second one uses additional images and, none of the additional images show up. I went to the admin and told it to uninstall IH and now my additional images are back.

    Any idea why this would work so well on everything but additional images?
    The Hookah Store www.TheHookahStore.com

  6. #6836
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,188
    Plugin Contributions
    11

    Default Re: Image Handler 2 Support

    Back yourself up, turn yourself around, remove IH2 and start with IH3

  7. #6837
    Join Date
    Oct 2008
    Location
    Oregon
    Posts
    57
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by dbltoe View Post
    Back yourself up, turn yourself around, remove IH2 and start with IH3
    Would be nice if the IH2 documentation pages mentioned that there was an IH3. I had no clue IH2 had been replaced.

    Secondly. There is nothing in the IH3 docs that I can find that talks about how to upgrade from IH2 to IH3, nor methods to uninstall IH2.

    The only way I see to guarantee this will work is to start over with a virgin zencart install which is not an option.

    Did I miss something in the docs somewhere?
    The Hookah Store www.TheHookahStore.com

  8. #6838
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,188
    Plugin Contributions
    11

    Default Re: Image Handler 2 Support

    Old mods never list the existence of a newer version. It's always a good idea to look for a newer version when upgrading. I do an advanced search at the beginning of each month with the Date From set to the preceding month. For example, at the beginning of June, I set the Date From at 05/01/2011 and clicked search. That resulted in ten modules that were added or updated in the month of May.

    On the IH2 front, go to Admin >> Tools >> Image Handler to remove it. This is also stated in the readme for IH3 under installation. Installation instructions often include upgrade instructions for those with previous versions.

  9. #6839
    Join Date
    Oct 2008
    Location
    Oregon
    Posts
    57
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by dbltoe View Post
    Back yourself up, turn yourself around, remove IH2 and start with IH3
    Ok, pardon my last post. I was a blind idiot and didn't see it :)

    IH3 is now installed, resizing is working, additional images is working but... The hover on zoom is NOT working.

    Back when in installed IH2 on another site, i found the problem was the custom templates dir had not been updated. That is not the case here. And when doing a view source on the pages, there is no javascript there. Whatever is suppose to include it isn't.

    The site is here http://www.thehookahstore.com
    The Hookah Store www.TheHookahStore.com

  10. #6840
    Join Date
    Oct 2008
    Location
    Oregon
    Posts
    57
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    In my last post I said the hover zoom wasn't working.. Well, in some places it is...

    In side boxes it works, Also purchased works.. pretty much everything works except the product listing. No zoom on product listing nor new or featured products.
    The Hookah Store www.TheHookahStore.com

 

 

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