Facebook - eCommerce Catalog Browse [Support]

[juneloweelyn]

Hello there,

I installed the apps in my facebook fan page, but when i click on the :ONLINE SHOP, nothing shows up,

anything i done wrong?
i use both google chrome ad firefox

[brightsoftware]

Hi June Low Ee Lyn,

Please can you confirm the URL of your Facebook so we can investigate the issue.

Kind regards

Bright Software Solutions

[solidrock]

If you don't use inventory counts, they may be set to zero in your store. In this case your products will not show up. If this is the case, you need to make every product have an inventory count. You can search for a sql statement to easily do this to all your products in Zen Cart. Hope this helps.

[brightsoftware]

Hi

Thanks solidrock, however in the Facebook app admin section you can just click 'display out of stock products' and it will now automatically show products that have zero stock quantity, so this should no longer be an issue.

juneloweelyn has contacted us via our Facebook page and it would appear the issue was an invalid shop URL. This caused the system to wait, and time out when trying to get to their shop. This was resulting in the blank page.

We have corrected the URL and believe that this is now resolved the issue, but we are waiting for them to complete their plug-in key settings to confirm it's working.

Regards

Bright Software Solutions

[stevefriedman71]

Issues in 1.5.0... i have it as a new install and it does not appear in the admin -> configuration menu...

[brightsoftware]

Zencart v1.5 have changed how modules have to register to appear in the admin, this involves two changes.
Additional script, to run after the original version in the zip file.

This registers the page in the new Admin_Pages table:

#Get Configuration group id
SELECT (@configuration_group_id:=configuration_group_id) 
FROM configuration_group 
WHERE configuration_group_title= 'Facebook Catalog Browser' 
LIMIT 1;

# Register the pages for Admin Access Control
INSERT INTO admin_pages (page_key,language_key,main_page,page_params,menu_key,display_on_menu,sort_order)
VALUES ('configeCommerceBrowser','BOX_CONFIGURATION_ECOMMERCEBROWSER','FILENAME_CONFIGURATION',concat('gID=',@configuration_group_id),'configuration','Y',@configuration_group_id);

Then we need to add a new language entry to give the Module it's title. Quickest solution will be to add it to the existing admin language file
e.g. in /admin/includes/languages/english.php

search for "BOX_CONFIGURATION_EZPAGES_SETTINGS" and on a new line below, add:

define('BOX_CONFIGURATION_ECOMMERCEBROWSER', 'Facebook eCommerce Browser');

Then refresh the admin and the menu item should appear.

[stevefriedman71]

works like a charm. THANK YOU

[jolenemacinjax]

Sorry but I cannot get the FB Browser Page to appear in the Config section to get the passkey for facebook. I tried to the above page but got an error so had to reverse the additions. I am really not sure where you want to add the config code to get it to work right. Here is my website: http://jolenesbooksandmore.com/JBM13admint
I had to do a fresh install of Zencart 1.5 and lost my database. I have already paid for a full year of standard addition and would like to get this working again on my facebook page. Thanks for the help.

[brightsoftware]

Hi,
That's weird do you know what error you received as it worked fine for us on a clean system, so I am wonder if the script begin affected by the version of MySQL?

An alternative solution, is you can manually set a plug-in key by searching for BSS_PLUGIN_KEY in fb_browse.php by replacing it with a password of your choice in quotes. e.g.

Change (Approximately Line 85):

if (!($admin_pass == BSS_PLUGIN_KEY)) { 

to

if (!($admin_pass == 'MyNewPassword')) { 

This will remove the need to find the plug-in key in the admin and you can then proceed onto installing the Facebook app, using the key you have manually created.

Kind regards

Bright Software Solutions

[DivaVocals]

What a NEAT add-on and Facebook App!!! Took no time to install, and no time to configure.. It ties my client's FB page to her store in a very SEEMLESS manner.. Hopefully now she will be more motivated to keep up her Facebook page!!