Originally Posted by
discsox
I was able to install and configure TaxCloud successfully. But there seems to be a general issue.
- Nexus State: California (7.25% base tax rate)
- 2 locations configured in TaxCloud (San Leandro and Los Gatos)
- TaxCloud calculates all the disctrict taxes for California correctly.
e.g. Palo Alto: 8.25%, San Leandro 9% etc.
However, according to tax law we are only liable for district taxes in our own districts (in our example Santa Clara County for Los Gatos and Alameda County for San Leandro).
So for example :
- Selling to San Leandro we have to charge 9%; all correct in TaxCloud.
- Selling to Palo Alto we have to charge 7.25% (just the California base tax rate no district tax); Tax cloud returns 8.25% which is incorrect for our settings...
For that matter we would overcharge taxes for each district outside our own districts.
Maybe I am missing something fundamental or is that a limitation of TaxCloud?
Any help or clarification would be greatly appreciated.
Cheers,
Marcello
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