Problem is items that i can't delete

[Dashizna]

http://ad-discountperformance.com/in...oducts_id=2590

http://ad-discountperformance.com/in...oducts_id=5483

http://ad-discountperformance.com/in...491e0109f41bde

These 3 items can't be found in our admin. i need to delete them and i don't know how.

Thanks

[lhungil]

... These 3 items can't be found in our admin. ...

It appears someone may have "deleted" or "disabled" the category which contains the products listed (category 649). If the category was deleted, "browsing" the catalog in the administrative interface may not show the products (because there is no category for them).

On the administrative interface for the catalog, have you tried searching for the product_id (for example 2590)?

[Dashizna]

It appears someone may have "deleted" or "disabled" the category which contains the products listed (category 649). If the category was deleted, "browsing" the catalog in the administrative interface may not show the products (because there is no category for them).

On the administrative interface for the catalog, have you tried searching for the product_id (for example 2590)?

in the admin section there is no category turned off and I turned off all of them to see if the products would show up but nothing did

[gilby]

in the admin section there is no category turned off and I turned off all of them to see if the products would show up but nothing did

On the administrative interface for the catalog, have you tried searching for the product_id (for example 2590)?

Have you tried typing 2590 into the search box in the admin as suggested?

[Dashizna]

yes nothing shows up

[Ajeh]

Go to phpMyAdmin and search the tables:
categories
categories_description

for the categories_id 649 ... Do you find anything?

[Dashizna]

yes it did show up can I just hit delete there?

[lhungil]

Was your site upgraded from Zen Cart < 1.5?

[Dashizna]

yes from 1.3.9h to 1.5.1

Zen Cart 1.5.1

Database Patch Level: 1.5.1
v1.5.1 [2012-10-11 10:13:50] (Version Update 1.5.0->1.5.1)
v1.5.1 [2012-10-11 10:13:25] (Version Update 1.5.0->1.5.1)
v1.5.0 [2012-10-11 10:13:25] (Version Update 1.3.9->1.5.0)
v1.3.9h [2012-10-11 10:13:24] (Version Update 1.3.8->1.3.9h)
v1.3.8 [2008-11-11 21:22:52] (Version Update 1.3.7->1.3.8)
v1.3.7 [2007-09-14 09:46:09] (Version Update 1.3.6->1.3.7)
v1.3.6 [2006-12-11 16:15:48] (Version Update 1.3.5->1.3.6)
v1.3.5 [2006-12-11 15:40:49] (Version Update 1.3.0.2->1.3.5)
v1.3.0.2 [2006-12-11 15:40:45] (Version Update 1.3.0.1->1.3.0.2)
v1.3.0.1 [2006-07-19 15:43:21] (Version Update 1.3.0->1.3.0.1)
v1.3.0 [2006-07-19 14:22:03] (Version Update 1.2.7->1.3.0)
v1.2.7 [2006-03-06 12:04:22] (Fresh Installation)

[Ajeh]

yes it did show up can I just hit delete there?

In the categories table, what is the parent_id?

If it is not 0, do you have a Category in both the tables:
categories
categories_description

for that parent_id category?