First, background:
My shop sells downloads only. I currently have the standard setup of 7 days/3 downloads, and it hasn't been a problem at all. (I know I can set this to unlimited, but for now, I'd rather keep it as it is).
I create updates to these downloaded utilities every so often (3 ~ 6 months or so), and updates/upgrades are always free. The update isn't just a patch - it's a new version number of the same utility with added functionality.
Anyway, I had previously manually gone through orders to find which customer had ordered whichever utility that's updated, and reset their download count and availablity -
Now I have a large enough customer base that I really don't want to do it that way anymore - so my questions are:
Questions:
Is there a way to search orders by program downloaded and get a list of customers from that list?
Is there a way to batch update the availability and count of just a certain product, so folks who bought it 6 months ago can stop by and download the updated version without a hassle?
Thanks for any ideas -
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