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"Bill to Company" error? What?#?!

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10 Aug 2007, 2:55 PM
#1
ljdream00 avatar

ljdream00

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"Bill to Company" error? What?#?!

:no:WHAT in the WORLD am I missing?

Uploaded my site live.
Performed a credit card order.
Tried to confirm my order, then I got this error...:shocking:...

Bill To Company is required. - Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance.


:wacko:Makes no since to me...
When I created my account, I didn't have a "bill to company" option.

:cry:What am I missing?

10 Aug 2007, 3:00 PM
#2
kobra avatar

kobra

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Re: "Bill to Company" error? What?#?!

What CC module are you using?
What ver of Zen Cart?

A url to see this is always helpful

10 Aug 2007, 3:05 PM
#3
ljdream00 avatar

ljdream00

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Re: "Bill to Company" error? What?#?!

version: zc 1.3.7
cc module: authorize.net aim
url: http://lacefrontsecrets.com/zc/0_zc/

kobra:

What CC module are you using?
What ver of Zen Cart?

A url to see this is always helpful

10 Aug 2007, 3:15 PM
#4
kobra avatar

kobra

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Re: "Bill to Company" error? What?#?!

Switch to test mode and use the test cc#'s to see what happens if this is ok then switch back.

In either case set the module debug mode to log & email as this will normally point out the issues

10 Aug 2007, 6:18 PM
#5
ljdream00 avatar

ljdream00

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Re: "Bill to Company" error? What?#?!

Nawwww, it's not working in test mode either. I get the same error log.

10 Aug 2007, 8:14 PM
#6
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ljdream00

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Re: "Bill to Company" error? What?#?!

:blush: WELL...DUHHHHHH!

I called Authorize.net to see if they could help.
They went into my authorize account and found something very interesting....

I had "COMPANY NAME" marked as REQUIRED on the payment form.
I unchecked the required option, tried to do a live order again and .....
:clap:IT WORKED, IT TRULY WORKED:clap:.

I checked authorize.net to see if the payment went through and it's in my pending account file....

:yes: WATCH-OUT CYBER-WORLD...I'M ABOUT TO GO LIVE!!!!