Thread: Linkpoint issue

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  1. #1
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    Default Linkpoint issue

    Hello -

    My store is currently running ZC 1.3.0.1. I have a merchant account with Linkpoint and have a certificate (not shared) installed.

    The problem I'm having is when I try to run an order through by credit card the page times out, firefox displays a blank page and IE 6 returns "the page could not be displayed" This happens at the point where you click to confirm the order. The "page cannot be displayed" error comes up on main_page=checkout_process.

    It happens whether in Live mode or test mode, and it never shows a completed order and there is nothing in credit card review.

    Thanks.

  2. #2
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    Default Re: Linkpoint issue

    make sure that cURL is installed,

    but the issue you are having is that port 1129 isnt open,
    this is a must and it requires bi-directional access
    Zen cart PCI compliant Hosting

  3. #3
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    Default Re: Linkpoint issue

    Thanks - that was indeed it. I didn't check that with my hosting company because I figured they had other customer and that is kind of an obscure port... of course closed until requested open, decrease attack surface, yada, yada, yada. See me making up excuses for not following alll of the documented requirements before posting?

  4. #4
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    Default Re: Linkpoint issue

    I am having this same problem with the latest ZC release

    I checked the configuration and it shows that Curl is enabled, but how can I check if port 1129 is open and if bi directional support is enabled

  5. #5
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    Default Re: Linkpoint issue

    Quote Originally Posted by baddjuju View Post
    I am having this same problem with the latest ZC release

    I checked the configuration and it shows that Curl is enabled, but how can I check if port 1129 is open and if bi directional support is enabled
    Install this script as described:
    http://www.zen-cart.com/forum/showth...522#post408522
    and post a link to it.

    Add ?linkpoint=1 to the URL and test it in your browser. What happens?
    .

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  6. #6
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    Default Re: Linkpoint issue

    Hello, I posted the the file at http://www.dataremote.com/curltest.php and received the following message. I also added the ?linkpoint=1 to the URL.

    28 connect() timed out!

    Array
    (
    [url] => "https://secure.linkpt.net:1129/LSGSXML"
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0
    [namelookup_time] => 0.067
    [connect_time] => 0
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => 0
    [upload_content_length] => 0
    [starttransfer_time] => 0
    [redirect_time] => 0
    )



    EOF

  7. #7
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    Default Re: Linkpoint issue

    So, trying to connect directly says timed-out ... which means it's blocked.

    And, trying to connect via the GoDaddy proxy says 403-forbidden:
    http://www.dataremote.com/curltest.p...oint=1&proxy=1
    (which would be expected if you're not on a GoDaddy server or if the port is blocked even via proxy)


    However, trying to connect to Authorize.net via GoDaddy proxy works.
    http://www.dataremote.com/curltest.p...hnet=1&proxy=1

    But connecting to authorize.net directly doesn't work (timed out):
    http://www.dataremote.com/curltest.php?authnet=1
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Linkpoint issue

    So what you are saying is that godaddy is no good for linkpoint or authorize.net?

    Would you know if PayPal works on a Godaddy Server?
    Last edited by baddjuju; 8 Nov 2007 at 01:28 AM. Reason: Adding a comment.

  9. #9
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    Default Re: Linkpoint issue

    My Opinion: GoDaddy is crap when it comes to hosting. Period. I wouldn't want to trust them for my ecommerce business. Ever.

    But, technically speaking, they are capable of running Authorize.net fine.
    GoDaddy cannot process Linkpoint/YourPay transactions on their shared hosting accounts.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Linkpoint issue

    Thanks for the enlightenment of GoDaddy's hosting. I called them and theu told me that basically I'm an idiot. This prediciment puts me in a bind. All of our DNS is being handled through our hosting and we signed up through linkpoint. Since we can process our CC transactions directly with linkpoint, is it possible to accept CC transactions through ZC and just manually enter the info in LinkPoint?

 

 
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