I just had the weiredest thing happen.. I kept getting e-mails saying an order couldnt be processed because of missing required field, last name..
So I checked to see who the customer is trying to place the order and I noticed his last name is Null ... is it possible that zencart is not passing the last name parameter right due to his real name being 'Null' ?
any help appreciated, thanks!
81136 Missing Parameter - LastName : Required parameter missing
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2 Jun 2008, 10:46 PM #1
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Customer with last name 'Null' Can't place order.
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Re: Customer with last name 'Null' Can't place order.
Can you replicate the scenario on demand?
Do you have PayPal debug logging enabled? If so, please post the logs.
What version of Zen Cart?
Was this indeed a Website Payments Pro transaction? or from a different PayPal module?
How did the customer's account get created in the first place? Did you import customer records from anyplace?.
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3 Jun 2008, 05:57 PM #3
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Re: Customer with last name 'Null' Can't place order.
Originally Posted by DrByte
I can turn on debug and replicate and post logs here...
I use ZenCart v1.3.8 with the Website Payments Pro Module which you guys added in 1.3.8..
The customer registered through the site..
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3 Jun 2008, 05:59 PM #4
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Re: Customer with last name 'Null' Can't place order.
P.S:
Another bug im having is... when I have a free item in my store PayPal gives an error as well during checkout even though there is still a shipping charge.. but something about item totals not matching... if I make the free item 99c or something it works fine..
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6 Jun 2008, 04:16 PM #5
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Re: Customer with last name 'Null' Can't place order.
any ideas?
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Re: Customer with last name 'Null' Can't place order.
The debug logs which show what data was sent to PayPal when the 81136 error was returned will be helpful. Basically trying to determine whether it's Zen Cart that's sending a blank because it sees "Null" or if it's PayPal that's reading "Null" as a special word instead of as a literal valid string.
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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Re: Customer with last name 'Null' Can't place order.
What version of Zen Cart?
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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