Express not passing customer details?

[ellisn]

Using 1.3.8a with a logged in customer. Express and Payments Pro set to Payflow-UK, all working but..

When a customer selects the Express button at shopping cart the only details passed are email and country. If express is selected as payment method at checkout then it is a bit better but first and last names, county(state) aren't passed.

I did a search and found this had been a problem with 1.3.7 but on checking paypalwpp.php I see that the suggested fix is already in place.

Looking at debug entry_firstname and entry_lastname are being passed in email debug notifications getOverrideAddress - 2 and ec-step1-addr_check3 and SHIPTONAME sent in ec_step1 - 2 -submit

Here is the Paypal Debug Log - SetExpressCheckout(not sure what would be classed as sensitive info so added *********** where I thought:

2008-08-11 02:55:37
-------------------
(live transaction) --> https://payflowpro.verisign.com/transaction
Request Headers: 
Array
(
    [0] => Content-Type: text/namevalue
    [1] => X-VPS-Timeout: 45
    [2] => X-VPS-VIT-Client-Type: PHP/cURL
    [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - Payflow Pro
    [4] => X-VPS-VIT-Integration-Version: 1.3.8a
)


Request Parameters: {SetExpressCheckout} Array (
    [LOCALECODE] => GB
    [CURRENCY] => GBP
    [PAYMENTACTION] => Sale
    [ADDROVERRIDE] => 1
    [SHIPTONAME] => Micky Mouse
    [SHIPTOSTREET] => 999 Dare Way
    [SHIPTOSTREET2] => Tricky Meads
    [SHIPTOCITY] => Swindon
    [SHIPTOZIP] => PF2 4YZ
    [SHIPTOSTATE] => Wiltshire
    [EMAIL] => [email protected]
    [PHONENUM] => ***********
    [AMT] => 7.50
    [RETURNURL[60]] =>
https://www.stableimaging.co.uk/ipn_main_handler.php?type=ec
    [CANCELURL[76]] =>
https://www.stableimaging.co.uk/index.php?main_page=checkout&ec_cancel=1
    [ACTION] => S
    [TENDER] => P
    [TRXTYPE] => S
    [SHIPTOCOUNTRY] => GB
    [PAGESTYLE] => StableImaging
    [REQUEST_ID] => ***********
    [USER] => ***********
    [PWD] => ***********
    [PARTNER] => ***********
    [VENDOR] => ***********
)


Response: 
Array
(
    [RESULT] => 0
    [RESPMSG] => Approved
    [TOKEN] => EC-***********
    [CORRELATIONID] => ***********
    [REQUEST_ID] => ***********
    [CURL_ERRORS] => 
)

Any ideas as I can see this as being annoying to some customers?

Thanks in advance

Neil

[ellisn]

It's worse than I thought. I just had someone put through an order via payments pro uk. It took the money but did not record the sale! The only notification was from PayPal saying new funds added. Looking in admin and no sale recorded. Wish I had stayed with 1.3.7

[ellisn]

Things are getting very confusing.

I turned on the debug log and after refunding the customer had them log back on. The order was still in their cart and they went through to check out, used the same card and this time it went through fine!! So no clue from the log what went wrong the first time.

[ellisn]

I have now uninstalled all extra modules replacing any files with their originals:

FEC & ESU
Google Checkout

And I have removed Magic SEO

Reinstalled all includes, modules paypal files just in case.

Only changes are those to remove the 10731 shipping address error

But alas when I go to PayPal Express, after login, the fields are still blank.

Anyone have any ideas?

A dummy account exists if anyone wants to see what I mean:

Email: [email protected]
Password: testpaypal

The Site In Question www.stableimaging.co.uk

The following is the Action Log:

Aug-12-2008 03:51:19
ec_step1 - 1
Checking to see if we are in markflow
cart contents: physical

NOTE: $this->showPaymentPage = 0
Customer ID: 41
Session Data: Array
(
[securityToken] => ***********
[customers_host_address] => 79-79-9-88.dynamic.dsl.as9105.com
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[35] => Array
(
[qty] => 1
)

)

[total] => 33
[weight] => 3
[cartID] =>
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[observers] => Array
(
)

)

[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => logoff
[mode] => SSL
[get] =>
[post] => Array
(
)

)

[1] => Array
(
[page] => login
[mode] => SSL
[get] => Array
(
[action] => process
)

[post] => Array
(
)

)

[2] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
)

[post] => Array
(
)

)

)

[snapshot] => Array
(
)

[observers] => Array
(
)

)

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => GBP
[today_is] => 2008-08-12
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 79.79.9.88
[customer_id] => 41
[customer_default_address_id] => 49
[customers_authorization] => 0
[customer_first_name] => peter
[customer_last_name] => burns
[customer_country_id] => 222
[customer_zone_id] => 48
[valid_to_checkout] => 1
[cart_errors] =>
[sendto] => 49
[cart_address_id] => 49
[payment] => paypalwpp
[shipping] => Array
(
[id] => table_table
[title] => UK Standard Rate (1 x 3.00kg) (UK Standard Rate)
[cost] => 8.5
[module] => table
)

)

=================================

Aug-12-2008 03:51:20
ec-step1-addr_check
cart contents is not all virtual or customer is not logged in ... therefore will be submitting address details
=================================

Aug-12-2008 03:51:20
getOverrideAddress - 4
not logged in and not in markflow mode - nothing to override
=================================

Aug-12-2008 03:51:20
ec-step1-addr_check3
address details from override check:
=================================

Aug-12-2008 03:51:20
ec_step1 - 2 -submit
Array
(
[AMT] => 41.50
[RETURNURL] => https://www.stableimaging.co.uk/ipn_...er.php?type=ec
[CANCELURL] => https://www.stableimaging.co.uk/inde...mp;ec_cancel=1
[LOCALECODE] => GB
[CURRENCY] => GBP
[PAYMENTACTION] => Sale
[EMAIL] => [email protected]
[PHONENUM] => 01793 777666
[SOLUTIONTYPE] => SOLE
)

=================================

And this is the Curl Log:

2008-08-12 03:51:21
-------------------
(live transaction) --> https://payflowpro.verisign.com/transaction
Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 45
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - Payflow Pro
[4] => X-VPS-VIT-Integration-Version: 1.3.8a
)


Request Parameters: {SetExpressCheckout}
Array
(
[LOCALECODE] => GB
[CURRENCY] => GBP
[PAYMENTACTION] => Sale
[EMAIL] => [email protected]
[PHONENUM] => 01793 777666
[AMT] => 41.50
[RETURNURL[60]] => https://www.stableimaging.co.uk/ipn_main_handler.php?type=ec
[CANCELURL[85]] => https://www.stableimaging.co.uk/index.php?main_page=checkout_shipping&ec_cancel=1
[ACTION] => S
[TENDER] => P
[TRXTYPE] => S
[PAGESTYLE] => StableImaging
[REQUEST_ID] => ***********
[USER] => ***********
[PWD] => ***********
[PARTNER] => ***********
[VENDOR] => ***********
)


Response:
Array
(
[RESULT] => 0
[RESPMSG] => Approved
[TOKEN] => ***********
[CORRELATIONID] => ***********
[REQUEST_ID] => ***********
[CURL_ERRORS] =>
)


SetExpressCheckout, Elapsed: 700ms -- Succeeded

Neil