Proper Download configuration

[braggweb]

Hi,

I'm having trouble with downloadable products. Zen Cart is charging for shipping when it should be free, of course.

I have the following configuration:

1 -- Product is virtual: No, shipping address required [this according to a post I found]
2 -- Always free shipping: Special, Product/Download Combo Requires a Shipping Address

The latter is configured this way because we also sell regular products that must be shipped. So if someone orders a download, plus a regular product, then Zen Cart should charge shipping only for the regular product.

But if I configure "Always free shipping" as "Yes, always free shipping," then if a customer orders a download, plus a regular product, then Zen Cart does not charge any shipping.

Can someone please help me with the proper configuration of downloadable products?

Thank you

[braggweb]

I think I have this resolved. Thanks

[Ajeh]

What was the solution that you found worked for you?

[braggweb]

I followed this tutorial:

https://www.zen-cart.com/tutorials/index.php?article=71

These are some of the points it makes:

Important Facts about Download Settings

Downloads are NOT Virtual Products so use:
Product is Virtual: No, Shipping Address Required
Downloads are NOT Always Free Shipping so use:
Always Free Shipping: No, Normal Shipping Rules
Downloads in an order by itself will never see the checkout_shipping page ... if you do then your Product is setup wrong for Downloads