Hey,
I experience some weird mistakes with my PP Pro UK account.
When I try to refund somebody from within Zen I get this error message:
There was a problem refunding the transaction amount specified. (7 Field format error: 10004-The partial refund amount must be a positive amount)
Furthermore, the shopping cart contents etc do not get stores on paypal.com, that means I can only identify payments by customer name.
The IPN messages under Admin->Customers->IPN History screen seem to be broken also, CC transactions do not show up with a customer name and PP transactions always display as amoun 0.00.
Did anybody experience the same weird issues or could try to help me? I dont have a clue where I should even start looking.
Or do I just have wrong Paypal-Settings?
My Zen PP Express settings:
Enable this Payment Module
True
Sort order of display.
0
Payment Zone
--none--
Set Order Status
Processing [2]
Set Unpaid Order Status
Pending [1]
Set Refund Order Status
Pending [1]
Express Checkout: Require Confirmed Address
No
Express Checkout: Select Cheapest Shipping Automatically
Yes
Express Checkout: Skip Payment Page
Yes
Express Checkout: Automatic Account Creation
No
Payment Action
Final Sale
Transaction Currency
Selected Currency
PayPal Page Style
xxx
API Signature -- Username
xxx
API Signature -- Password
****************
API Signature -- Signature Code
****************
PayPal Mode
Payflow-UK
Live or Sandbox
live
Debug Mode
Off
PAYFLOW: Partner
PayPalUK
PAYFLOW: Vendor
xxx
PAYFLOW: User
xxx
PAYFLOW: Password
********
My PayPal Pro settings:
Enable this Payment Module
True
Sort order of display.
0
Payment Zone
--none--
Set Order Status
Processing [2]
Set Unpaid Order Status
Pending [1]
Set Refund Order Status
Pending [1]
Payment Action
Final Sale
Transaction Currency
Selected Currency
Merchant Country
UK
Fraud Mgmt Filters - FMF
No
Live or Sandbox
live
Debug Mode
Off
Cardinal Processor ID
xxx
Cardinal Merchant ID
xxx
Cardinal Transaction Password
************
Only Accept Chargeback-Protected Orders via Cardinal?
No
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