No changes in 1.3.9x required.
No changes in 1.3.9x required.
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This error message was posted previously on this thread but no one has answered it.
Using Zencart and Beanstream, I received this email from a customer
"When trying to confirm an order the site responds with:
Step 2 of 3 - Payment Information
# Error (0) Select your state/province
# Invalid shipping province
- Your credit card could not be authorized for this reason. Please correct
the information and try again or contact us for further assistance.
I put my state information in as QLD then Queensland but both times it came
up with this message.
I am trying to get the order send to QLD Australia. Can you please let me
know what I need to do?"
I tried to send the item myself and I came up with the same error message. Tried to change some things about the shipping address (after reading about the Du Bois problem) but nothing worked.
Any ideas?
I am in the application process with Beanstream. I was wanting to use their hosted payment page... does this module help me do that? If not, is it hard to integrate?
That Software Guy. My Store: Zen Cart Modifications
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Hi swguy
I want to use the BeanStream hosted payment page, where BS info says to insert url of their payment page into zencart file but they cannot tell me where to put it, and I cannot figure it out.
The way I want it to work is that after prices+tax+shipping totals, the continue button should being me to the BS page and not to a Zen payment page. I also do not want to capture or store any customer information.
I can navigate the php files and can cut and paste as necessary if I only knew where.
Can you please help?
I am using Zen 1.3.9, hosted on godaddy.
Customer reported a problem placing an order the other day. Other customers orders are coming through ok.
the error message is attached. I have spoken with Beanstream and they have found the cause. I've attached their findings below. Can you figure out a way to resolve this?
reply from Beanstream, newest is at top, oldest at bottom:
************************
Hi,
############################## Yes, it looks like the Beanstream module is pulling in the full text for the shipping option selected by the customer. I don’t know if you could fix this by adjusting your shipping options or if you have to look for help with the Beanstream module on the ZenCart forums.
Thanks,
Mike

Subject: Re: Processing error?
Thanks !! I guess that means that the issue is with the beanstream module in zencart?
Cheers,
Rob
On 2011-06-25, at 12:43 PM, Michael wrote:
Hi,
I’ve figured it out. The problem is the text being attached to our shippingMethod variable through the ZenCart module. Review my log extraction below, as you can see the URL encoded version of the text from your shipping module is over our 64 character limit for the shippingMethod variable. The problem is the special characters and white spaces must be URL encoded which adds an extra 20-30 characters.
URL Encoded:
&shippingMethod=Canada+Post+%3C%21--%281+box%28es%29%29--%3E+%28Small+Packets+Air%2C+up+to+2+weeks%29
Variable data = 85 characters
Decoded:
&shippingMethod=Canada Post <!--(1 box(es))--> (Small Packets Air, up to 2 weeks)
Variable data = 55 characters without spaces and 65 characters with spaces
Thanks,
Hi swguy. Any thoughts?
Hi, wonder what the status of this update is.
We are using Beanstream and have had to enable Verified by Visa and Mastercard SecureCode, and this has completely broken the shopping cart checkout process. We definitely do not want to roll back the security.
Our site is Zencart 1.39h, with Wordpress on Zencart and some FedEx modules. It worked properly until the security measures were put in place.
I've emailed you as well, and look forward to hearing back on this topic.
Thanks again.
I'm not sure when I'll get to it.
That Software Guy. My Store: Zen Cart Modifications
Available for hire - See my ad in Services
Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
Do you benefit from Zen Cart? Then please support the project.
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