Originally Posted by
AvaAdorn
I just experienced this same problem today. An account was created through PayPal Express Checkout but no order. My understanding from Dr. Byte is that even when a customer uses PayPal Express an account is created WHEN they place an order. So I believe this customer must have placed the order for the account to be created, but PayPal IPN did not send the order to me and I don't see any history of it in PayPal or in Zen Cart. I think it got lost somewhere. I sent the customer an email to let her know the transaction was not completed. However, if an account was created by PayPal, then the transaction had to have been completed on her end.
I know that it is possible for customers to create customer profiles and not place orders, but I didn't think there was any way to create a PayPal Express account. And why would they? There would be no point.
Today is the first I've seen of this problem (knowingly). Do you think it's a PayPal issue?
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