Troubleshoot - Administration

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Login issues

Forgotten admin username or password


The login page just keep reloading when entering the correct login information:


The page never loads, or you receive a browser error about redirection:


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SQL Patch issues

The Install SQL Patches tool in the Admin complains about an SQL file you're trying to load


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Tips and Tricks

Can not paste text in HTMLAREA in Firefox or Mozilla?


Two options:

  1. Use Shift Insert, or
  2. Edit the file C:\Documents and Settings\username\Application Data\Mozilla\Profiles\default\something.slt\prefs.js
adding: 
user_pref("capability.policy.policynames", "allowclipboard");

user_pref("capability.policy.allowclipboard.sites", "http://www.mozilla.org");

user_pref("capability.policy.allowclipboard.Clipboard.cutcopy", "allAccess");

user_pref("capability.policy.allowclipboard.Clipboard.paste", "allAccess");
Note: This may have security issues, but does work.
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