• Sorry! There seems to be a problem connecting to our database

    If your database credentials have been altered incorrectly, you might receive an unexpected screen when visiting your store:

    Sorry!
    There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you.

    Common causes:
    - You've changed your database name or database username on your webserver
    - You've deleted the tables from the database on your server
    - You've changed the DB_PREFIX setting in your configure.php file to a value that doesn't match the tables in your database
    - You've edited your /includes/configure.php file and incorrectly altered the defined values for the various DB_XXXXXXXX settings contained therein. You should first go and fix those. Then make sure you've also got the correct values in the /your-renamed-admin-folder/includes/configure.php as well.

    The error is specifically displayed when the DB_XXXXX values (which mainly denote your database login credentials for MySQL) are used but return a security login error when trying to connect to the database.
    If you don't know the correct database-name, mysql username and mysql password, and database host name (servername) then you need to talk to your hosting company's tech support staff for assistance.

    NOTE: THIS ERROR MEANS THERE IS A PROBLEM ON *YOUR* SERVER. THE PROBLEM IS NOT WITH zen-cart.com AND ONLY YOU CAN FIX THE ERROR!
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR