Gift Certificate Help Please
I have been all over this new forum for the last 2 hours looking for how to get gift certificates confirgured and am at a loss.
I know they are setup just like a regular product, but what attributes are needed and where do I find the Gift Certificates Mod to download?
thanks for the help!
Re: Gift Certificate Help Please
How do I sell Gift Certificates?
In the Admin, make a new category called Gift Certificates. Add a product to the category called Gift Certificates.
On the Product Information Page fill in the blanks as follows:
Products Status:In Stock
Date Available: leave blank
Products Manufacturer: leave blank
Products Name: Gift Certificate
Product is Free: No
Product is Call for Price: No
Product Priced by Attributes: Yes No
This is up to you, if you choose to price by attributes you only need a single 'product'.
Tax Class: choose appropriate
Products Price (Net): Your price or zero if pricing by attibutes.
Products Price (Gross): figured automatically
Virtual Products do not have a shipping charge and do not require a shipping address such a Services, Gift Certificates, etc.
Always Free Shipping does not have a shipping charge, but do require a shipping address
Downloads are assumed to be Virtual Products - Neither option needs to be marked
Product is Virtual: Yes, Skip Shipping
Always Free Shipping: No, Normal Shipping Rules
Products Quantity Box Shows: Yes, Show
Product Qty Minimum: leave blank
Product Qty Maximum: 0 = Unlimited, 1 = No Qty
Boxes or Max ##
Product Qty Units: leave blank
Product Qty Min/Unit Mix: leave blank
Products Description: Your description.
Products Quantity: leave blank or put in a large number to track number sold.
If you are finding that you cannot add a Gift Certificate to your cart, try adding a quantity here!
Products Model: GIFT-xxxxx
The model MUST begin with GIFT
Note: GIFT absolutely, positively must be ALL CAPS
Products Image: Upload an image
Upload to directory: choose directory
Products URL: leave blank
Products Weight: leave blank
Save it.
Now go to Modules->Order Total and install and configure the gift certificate module.
HOW DOES IT WORK THEN ?
After the Administrator has approved the Gift Certificate (There's a "release" button in admin area if someone buys one), THEN the Gift Certificate funds are made available to the customer.
The customer can then USE those funds for themselves, OR they can email them to friend(s) via the links provided automatically in the store (esp shopping cart sidebox). They can email as much as they want, to various people, up to the amount they've purchased.
Re: Gift Certificate Help Please
Kim,
Thank You ! Thank You ! Thank You !
That was perfect. I just went through the steps, tested it and it works flawlessly.
Thank you so much for taking the time to help. I truly appreciate it!
Patty
Re: Gift Certificate Help Please
HI, thannk-you very much for the walk through on Gift Certificates, it is very useful, and easy to follow.
I set up as per the instructions, and it worked....... or @ least i thought it had ;)
i decided to test it using a dummy account, so i added to my cart, checked out etc.... and all was fine..
i then went into tyhe acct bit to send the G/V to a friend (another dummy account/email) however, it would not let me send the entire G/V amount, only 1 unit less than the total, ie £9 of a total of £10...
so i tried fto send the remaining £1, but it told me that i was entering an incorrect G.V amount .....
some bugs for new ver of Zencart??
Re: Gift Certificate Help Please
Re: Gift Certificate Help Please
Re: Gift Certificate Help Please
Quote:
Originally Posted by Kim
HOW DOES IT WORK THEN ?
After the Administrator has approved the Gift Certificate (There's a "release" button in admin area if someone buys one), THEN the Gift Certificate funds are made available to the customer.
hi kim, i also have got this far, please can you explain where the "release" button is within the admin.
not sure on how these are linked together.?
Thanks Craig
NZ:thumbsup:
Re: Gift Certificate Help Please
In Admin:
Gift Certificate/Coupons
* Coupon Admin
* Gift Certificates Queue
* Mail Gift Certificate
* Gift Certificates sent
Please note the following section for Release:
* Gift Certificates Queue
.
Re: Gift Certificate Help Please
hi seethrou, sorry missing somthing, what about this menu?
there is no release button, have done a test purchase. is there something that links the gift cert products to gift certificates.?
Craig
Re: Gift Certificate Help Please
For the long term, you can setup a demo shop to test the functions of Zen Cart and most important is to shorten the learning curve. Please note a demo environment can be setup in your PC also.
Then you can act like a customer, registered, login and buy the demo goods in your demo shop.
Return to the question,
For example, act as a customer of you demo shop and Buy a demo product of
Gift Certificate $100.00
And after finished all the checkout processes, the following report can find in the Adim Page of the:
Gift Certificate Release Queue
======================
Customers ___ Order-No. ___ Gift Certificate Value ##########__ Date Purchased
Throu See ##########___ 123 ####################___ $100.00 ##########__ 06/17/2006 21:39:19
And in the far right side of the screen can find something similar as follow:
[2] 06/17/2006 21:39:19 $100.00
=========================
[Release Gift] <== the button
Edit Order ID#123
[Order] <== the button
If the Shop Owner, that is you again, confirmed that the payment is valid!
Then you can press the the above button ==> [Release Gift] to relase the Gift Certificate.
Don't forget two things, you have to do if you released the Gift Certificate.
1. Update the Order Status from Pending to Delivered of the Order.
2. also Sent a mail to your customer to acknowledge the relase of the Gift Certificate.
.