Paypyal Express blank address returned
Hello everyone,
I did find a thread regarding this same problem, but with virtual products. I have a catalog of 750+ digital download products (.zip files) and out of all of those products, only about 5 of them are actually virtual (gift certificates).
I opened my shop to be 'live' to my customers last night. This is my first time using Zen Cart. I have a PP Business account. I have the Zen Cart guide book, and followed the exact instructions in that for setting up digital download products & gift certificates.
Customers selecting free products or paying in full with their Gift Certificate codes haven't seemed to have a problem.
Customers trying to purchase the digital downloads have emailed me saying that there's an error that comes up...PP is returning a blank address.
I have NO shipping modules installed under Modules->Shipping. I have no shipping or payment-related modules/plugins installed aside from the actual Module->Payment->PP Express one in the ZC admin.
Here are my PP Express settings in ZC. I had set up PP standard (the return URL settings & Website Payment Preferences that I set up w/ help from the PP standard setup guide here on ZC's website are still in there) , but removed it prior to setting up PP express.
MY SETTINGS: ...help!
Enable this Payment Module
True
Sort order of display.
0
Payment Zone
--none--
Express Checkout Shortcut Button
Off
Set Order Status
Processing [2]
Set Unpaid Order Status
Pending [1]
Set Refund Order Status
Pending [1]
Express Checkout: Require Confirmed Address
No
Express Checkout: Select Cheapest Shipping Automatically
Yes
Express Checkout: Skip Payment Page
No
Express Checkout: Automatic Account Creation
Yes
Payment Action
Final Sale
Transaction Currency
Selected Currency
Store (Brand) Name at PayPal
Meljen's Designs
Allow eCheck?
Any
PayPal Page Style
Primary
API Signature -- Username
info_api1.meljensdesigns.com
API Signature -- Password
****************
API Signature -- Signature Code
****************
PayPal Mode
PayPal
Live or Sandbox
live
Debug Mode
Off
Re: Paypyal Express blank address returned
I made these changes in my PP express ZC admin settings:
Express Checkout Shortcut Button
On
Set Order Status
Processing [2]
Set Unpaid Order Status
Pending [1]
Set Refund Order Status
Pending [1]
Express Checkout: Require Confirmed Address
No
Express Checkout: Select Cheapest Shipping Automatically
Yes
Express Checkout: Skip Payment Page
Yes
Express Checkout: Automatic Account Creation
Yes
... I don't know if any of these things will make a difference. I would like to use Dr. Byte's solution for setting all of my products to 'virtual', but I worry that it will cause an error with my digital download products. Also, I am not sure what to set the 'always free shipping' mode to in the product info if I change it to 'virtual'.
Please help, I have a lot of customers that can't place an order.
Re: Paypyal Express blank address returned
Re: Paypyal Express blank address returned
Thank you for replying, Dr. Byte! I see that you're hopping around to my threads here... it means a LOT!!!!
I hope I have not irritated you with all of my questions today.