Windows Explorer issues?!

Okay, so up to this point I've use Chrome browser 100% to get my site up, however today someone that was using IE went and said some of the images are just being shown as a red X. I told them to refresh but it remained. Concerned I opened IE and sure enough some of mine were doing it also. I am sure hoping this is just some dumb little thing to correct this, I dont know why some work just fine and others are just the X. Can anyone enlighten me?

Here is the site which isnt live yet.

Bullardpublishing

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Originally Posted by dermit

Okay, so up to this point I've use Chrome browser 100% to get my site up, however today someone that was using IE went and said some of the images are just being shown as a red X. I told them to refresh but it remained. Concerned I opened IE and sure enough some of mine were doing it also. I am sure hoping this is just some dumb little thing to correct this, I dont know why some work just fine and others are just the X. Can anyone enlighten me?

Here is the site which isnt live yet.

Bullardpublishing

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I am looking at the site in IE 8, and it seems fine, or is the error happening on a specific page?

what version of IE are you using to see the problem


also don't forget to change you sites title as it still says

ZenCart: the art of ecommerce

Thank you for the quick reply, and the title suggestion. I forgot about that.

The page where I was noticing it the most was under Photography, can you please look there? Thanks.

EDIT: IE8 is what I'm using. The Photography section is one I just added stuff to tonight, I dont think I did anything differently...

Can anyone else confirm if they see this problem? Or what may be causing it? Thanks a bunch.

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Originally Posted by dermit

Can anyone else confirm if they see this problem? Or what may be causing it? Thanks a bunch.

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I can confirm that I see this problem. I did some searches and it seems that this problem is affecting other users as well. I followed some suggestions posted on the Microsoft site and others to try and resolve the issue. One of the suggestions said to back out IE8. I did that and the problem was still there in IE7. A semi-clean install of IE8 this morning and the problem is still there. So far I have no idea what the problem is.

Yes I also see the Photography images in firefox but NOT in IE8.

You have some list and table errors in the page and the product_info page: in the absence of other ideas, who's to say IE is not getting upset with those? (Identify the faults with FF+HTML validator add-on)

File sizes around 600k for thumbnails are way out of line, and whether they have anything to do with the problem or not, need to be optimized. You can make small, medium and large versions of them for display, or if you want this automated, install Image Handler 2.
Thumbnails should not be larger than 5-20k depending on the situation.

I see that you have the different files for small/medium/large, but you have not optimized any of them for the actual display size. An image displaying at 490x356px should not need 768k, but more like 50-100k for high quality.

Is this problem a relatively new issue that people are experiencing or has this been around for a while? I will try the FF+HTML validator. Thx

gjh42 - Can you point me to the best example of how to reduce image sizes without losing quality? Thanks.

Use Photoshop or another image program, and shrink a copy of the original file to the exact pixel size you want for the large image display. Save it as a jpeg of whatever quality you need to look good (more than about 9/12 is usually not distinguishable on the screen), then take the original and shrink it to the medium image pixel display size, and the same for the small image (this will become the "base" image filename).

It doesn't matter how many pixels are in the original file, it can never look better at a certain display size than a copy in the exact pixel display size.

Defects in HTML output have always caused problems with browsers, moreso in the past than now (browsers are getting smarter and many of them handle errors better). There will always be differences in how browsers handle errors, so what works in one may fail in another.