Code in Emails (using mailbeez)

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25 May 2014, 02:37 PM
enlightened

Code in Emails (using mailbeez)

Hi, I've had some code showing up at the top of emails sent from my store for quite a while now, but I'm only just getting around to sorting it out 'once and for all' (up to now I've lived with it).

I see that this is missing the ' < ' but I don't know where to look to fix it. Normally I can search for text inside my files via my host, but nothing shows up for this. Also, when I search for this string in gmail, nothing shows up there either which suggests it only 'shows' when the emails are shown and are NOT in the email itself (and would explain why my host search doesn't find it also) ? I have searched on Google and on here for that string, and also looked at email templates in my store, but I am not technical and nothing looks too untoward but I do not know what I'm doing or supposed to be looking for!

This appears at the top of some of my store emails:

a!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

The only thing I find that's similar is in /includes/templates/template_default/templates/tpl_zc_install_suggested_default.php

Line #15 : <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

As you can see, I really have no clue! Any insight appreciated.

PHP Version: 5.4.28
25 May 2014, 02:59 PM
picandnix

Re: Code in Emails

Can you list any addons you are using.
Do you use the mailbeez mod?
25 May 2014, 05:49 PM
enlightened

Re: Code in Emails

Hi, thanks for your quick reply...yes I use the Mailbeez addons - sorry I thought I'd mentioned that when I said I'd looked at the templates, apologies.
25 May 2014, 10:27 PM
picandnix

Re: Code in Emails

Quote:

Originally Posted by enlightened

Hi, thanks for your quick reply...yes I use the Mailbeez addons - sorry I thought I'd mentioned that when I said I'd looked at the templates, apologies.

No worries at all.
Ok try this;
admin-tools-mailbeez-configuration-email engine
Override Zencart Email Template System set to True.

Let me know either way :cheers:
25 May 2014, 10:46 PM
DrByte

Re: Code in Emails

Quote:

Originally Posted by enlightened

...and also looked at email templates in my store,

It's not clear from your post, but were you referring to the email_template-XXXXXXX.html templates in the /email/ folder of your Zen Cart files?

Perhaps the mailbeez code has altered the default Zen Cart templates or the Zen Cart functions that handle sending of the emails, and is mangling the output?
25 Jun 2014, 12:57 AM
prussel4

Re: Code in Emails

I am also having this issue where i'm getting this at the top of my emails:

p!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

I checked the settings as described above and my "Override Zencart Email Template System" is set to True, but I am still getting the code at the top of the email. Any Help will be greatly appreciated. I don't know where else to look!!
26 Jun 2014, 01:43 PM
DrByte

Re: Code in Emails

I suggest contacting mailbeez for support with their module.