Removing people from Newsletter Subscribers list
Hi.
I've sent my first ever email to people in my "All Newsletter Subscribers" list.
I have had someone request to unsubscribe.
I can't find a way to get to the list of subscribers to remove them.
Any help welcomed.
I am the owner of the website (www.fudgeheaven.co.uk) but not very tech savvy.
The version I'm using is v1.5.1
Thanks
Gaz
Re: Removing people from Newsletter Subscribers list
You can update their customer record in Admin and turn off their subscription.
(They can do this too in their My Account page.)
Re: Removing people from Newsletter Subscribers list
Thanks for the prompt reply.
I'm on that page and can see I have 531 subscribers.
It's not clickable though for me to be able to do anything.
Re: Removing people from Newsletter Subscribers list
Quote:
Originally Posted by
FuffleMan
Thanks for the prompt reply.
I'm on that page and can see I have 531 subscribers.
It's not clickable though for me to be able to do anything.
I wonder if you might not be on the correct page.
You need to go to the customer's details in Admin and unsubscribe them from there.
Admin > Customers > Customers > Select the relevant customer > Click Edit in the right-hand pane > At the bottom of the next, Customers, page there's a Newsletter field where you can select Unsubscribed (don't forget to click Update when finished).
Re: Removing people from Newsletter Subscribers list
Also, you might be getting to where you should consider an email service provider for newsletters. Congrats on getting to 531 subscribers!
https://docs.zen-cart.com/user/email/newsletters/
Re: Removing people from Newsletter Subscribers list
Thanks Simon.
That did the job.
Re: Removing people from Newsletter Subscribers list