Quickbooks Import QBI

Hi there! We've encountered a problem upon downloading products... Here are the error messages:

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/home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 450

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/home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 450

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/home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 450

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(output started at
/home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php:450)
in /home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 2355

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/home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php:450)
in /home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 2357

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in /home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 2358

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in /home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 2359

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in /home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 2360

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in /home/s253206/public_html/securitybestbuy/admin/includes/classes/qbi_classes.php
on line 2361

-List of items with other details appears here-

I'm not really familiar with QB that's why I'm quite confused on how to fix the error. Thanks for those who would help!

I think this problem have been asked before, but I could not find the answer, please help:cry:.

After I setup the QBI, and try to export the customers, the system tell me the info as follow:

All Customers
Quan: 800
No.: 2 to 807

But after I download the IIF, and opened it in the excel, there only 358 customers in the file.

How could I download all of the customers,

Thanks

Quote:

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Originally Posted by RobM

Does this work with Quickbooks Pro Home 2008 by any chance?

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I don't know of any product called Quickbooks Pro Home. It works with Quickbooks Pro of any year, including 2008, 2009, and 2010.

Thanks,
Adam

Quote:

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Originally Posted by fallen_angel21

Hi there! We've encountered a problem upon downloading products... Here are the error messages:

....

-List of items with other details appears here-

I'm not really familiar with QB that's why I'm quite confused on how to fix the error. Thanks for those who would help!

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Check for any funny characters in your attribute values (symbols, etc). Otherwise, I'd need to look at your database and see what's wrong, and I don't provide that level of support for the free version of QBI. It isn't a problem in the QBI code.

Thanks,
Adam

Quote:

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Originally Posted by goagal

...
All Customers
Quan: 800
No.: 2 to 807

But after I download the IIF, and opened it in the excel, there only 358 customers in the file.

How could I download all of the customers

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The free version of QBI only downloads customers who have placed orders. The other customers probably registered but did not place an order or their payment got declined and they did not try again. The counter shows the total number of customers.

The current paid version of QBI has options to download customers without orders, customers with declined payments, and customers without an account.

Thanks,
Adam

Using the latest version of ZenCart - with the free version of QBI module. We have EVERYTHING working except Product matching.
Forwhatever the reason, its not changing the model numbers to what we match them to, and the import is simply creating new products with each order. PLEASE HELP! not sure if its an issue with QBI not working correctly or an issue on our side

Thanks

Hi,

Quote:

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Originally Posted by BBM2010

Using the latest version of ZenCart - with the free version of QBI module. We have EVERYTHING working except Product matching.
Forwhatever the reason, its not changing the model numbers to what we match them to, and the import is simply creating new products with each order. PLEASE HELP! not sure if its an issue with QBI not working correctly or an issue on our side

Thanks

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Check that the ZC and QB items you are matching to are not over 30 characters long, and that you don't have single or double quotes or other symbols in the item name or product model.

You can avoid matching by just making your ZC product models the same as existing items in QB, or do a products export from QBI to create items in QB.

Thanks,
Adam

I am using QB 2009 Pro, Zencart 1.3.9d and QBI 3.21. Products and Customers import fine to QB, but orders will not import. Product model# is same in ZC and QB, so I did not "match" products. Any ideas

Using QB 2009 Pro, Zencart 1.3.9d, QBI 3.21. I have been using QB for a couple of years, but just changing to Zencart and QBI. If an existing customer registers on zencart, can I merge their "new" account in QB with their "old" account, so I can see their order history in QB, or do they need to keep 2 seperate accounts?

Quote:

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Originally Posted by SPembleton

I am using QB 2009 Pro, Zencart 1.3.9d and QBI 3.21. Products and Customers import fine to QB, but orders will not import. Product model# is same in ZC and QB, so I did not "match" products. Any ideas

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I'm not sure what you mean by not importing. Have you set up the correct Status that you want for new orders on the QBI config page? Do the orders show up under New Orders? Does the iif file get created? Does QB say that the import was successful? Have you checked for the orders under both Invoices and Sales Receipts?

Thanks,
Adam