Ceon URI Mapping v4.x

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Originally Posted by GodfatherAntiques

I have removed all files from site and now i'm having a bit of a problem. My site is showing HTTP 500 Internal Server Error. My site is qualityautowi.com. I can still log into the back admin, but the front of the site is having problem's. Any help would be greatly appreciated.

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There is a tutorial in here that will help you
http://www.zen-cart.com/content.php?...in-admin-pages
Usually an Internal 500 error is a faulty install as DIVA has pointed out.
Did you back your site up before doing any installs?
If not ask HG to help you (i doubt they will as they are too big for their bitches)

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Originally Posted by GodfatherAntiques

I have removed all files from site and now i'm having a bit of a problem. My site is showing HTTP 500 Internal Server Error. My site is qualityautowi.com. I can still log into the back admin, but the front of the site is having problem's. Any help would be greatly appreciated.

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Did you remove the entries in your .htaccess file that are required for this module to work?? Sounds like the Ceon entries are still in place in your .htaccess file.. Rollback your store to the pre-install state, and you should be good to go..

Going forward you ALWAYS want to back up your store and the database before installing modules.. This way you have a fallback position when you have issues or want to uninstall.. Never install another module before fully testing that the module you have installed is installed correctly and is working completely as it should..

I'm not getting any information in my cache folder. It shouldn't give me any errors at all. Also I did remove the .htaccess file that was required for this module. Don't know why this would be a problem.

Quote:

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Originally Posted by GodfatherAntiques

I have removed all files from site and now i'm having a bit of a problem. My site is showing HTTP 500 Internal Server Error. My site is qualityautowi.com. I can still log into the back admin, but the front of the site is having problem's. Any help would be greatly appreciated.

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Did you uninstall the way the read me files tell you too, or did you just go and delete files. I use the paid for version of Ceon URI Mappings and Ceon Mappings Manager and it works perfectly. It takes a while to install as you HAVE TO use a program like WinMerge to compare code as some files have changes in them - you cannot just overwrite your files. You also have to follow the instructions very carefully regarding your .htaccess file - the module in admin actually gives you the code to put in there.

The module is great, works well and Conar did a fantastic job with the installation instructions, so my guess is you are just missing a step somewhere.

Have a look in your cache folder now and see if there are any log files in there - these would help pinpoint errors too.

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Originally Posted by GodfatherAntiques

I'm not getting any information in my cache folder. It shouldn't give me any errors at all. Also I did remove the .htaccess file that was required for this module. Don't know why this would be a problem.

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Error logs for v1.5.1 are in the LOGS folder..

You do not remove the .htaccess file only the changes you made to it to support this module..

I am going to suggest again that you simply restore your site and the database to the state it was BEFORE you installed this module..

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Originally Posted by gandalfsmith

Did you uninstall the way the read me files tell you too, or did you just go and delete files. I use the paid for version of Ceon URI Mappings and Ceon Mappings Manager and it works perfectly. It takes a while to install as you HAVE TO use a program like WinMerge to compare code as some files have changes in them - you cannot just overwrite your files. You also have to follow the instructions very carefully regarding your .htaccess file - the module in admin actually gives you the code to put in there.

The module is great, works well and Conar did a fantastic job with the installation instructions, so my guess is you are just missing a step somewhere.

Have a look in your cache folder now and see if there are any log files in there - these would help pinpoint errors too.

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**nods in agreement** :yes:

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Originally Posted by GodfatherAntiques

I'm not getting any information in my cache folder. It shouldn't give me any errors at all. Also I did remove the .htaccess file that was required for this module. Don't know why this would be a problem.

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You should not remove your entire .htaccess file-only the code part that relates to this module. Hopefully you have a backup of your .htaccess file - there may have been rules written in there that apply to your site but are not specific to the module.

I fixed it I guess it didn't overide some of the files. I hate when that happens. Thanks for your help.

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Originally Posted by GodfatherAntiques

I fixed it I guess it didn't overide some of the files. I hate when that happens. Thanks for your help.

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Glad to hear this..:smile:

want to reiterate some points both gandalfsmith and I made for any future module installs

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Originally Posted by DivaVocals

Going forward you ALWAYS want to back up your store and the database before installing modules.. This way you have a fallback position when you have issues or want to uninstall.. Never install another module before fully testing that the module you have installed is installed correctly and is working completely as it should..

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Originally Posted by gandalfsmith

you HAVE TO use a program like WinMerge to compare code as some files have changes in them - you cannot just overwrite your files. You also have to follow the instructions very carefully'

Have a look in your cache folder now and see if there are any log files in there - these would help pinpoint errors too.[DivaVocals Edit:applies to v1.3.9 and v1.5.. in v1.5.1 error logs are in the LOGS folder not the cache folder]

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Ok I completely backup site to previous version and reinstalled the add on again, but I'm not getting anywhere. Still the under configuration it is showing the same thing. I have installed this on my localhost and that page is showing. So im completely lost here. I don't know what i'm missing. I've never had this kind of a problem with other add ons. Anybody with better information of why this is not working will be greatly appreciated. This is the 3rd time trying to reinstall this and getting nowhere. Thank you Also I always backup the site everyweek and I am using WinMerge for all modified core files.

Quote:

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Originally Posted by GodfatherAntiques

Ok I completely backup site to previous version and reinstalled the add on again, but I'm not getting anywhere. Still the under configuration it is showing the same thing. I have installed this on my localhost and that page is showing. So im completely lost here. I don't know what i'm missing. I've never had this kind of a problem with other add ons. Anybody with better information of why this is not working will be greatly appreciated. This is the 3rd time trying to reinstall this and getting nowhere. Thank you Also I always backup the site everyweek and I am using WinMerge for all modified core files.

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Did you restore the site files AND the database?? The issue with your install seems to indicate that the admin page registration got fouled up. Those entries are in the database, and there are files to support this as well. So either the database entries are incorrect or the definition pages that go along with those entries are missing from your installation.. You should restore the whole site including your DB, and try installing again.. If you still are having issues you may want to consider finding a professional resource and paying them to help you straighten out your install..