Re: Image Handler 4 Support Thread
Hi Good News! (I think) After doing a fresh install of Image Handler, 4.0 - I was able to login to my admin. Previously after the install, I couldn't log in and there was just a blank page. But one thing.... I didn't get a message at the top of the screen confirming a successful install. Nor when going to Admin > Config> Images....there was no listing of any IH4 image to resize.... Any suggestions would be greatly appreciated....
Re: Image Handler 4 Support Thread
Hi... I am finally able to login after a fresh install of Image Handler 4.0. Great news! Except I didn't see a message of a successful install at the top of my admin page and when I went to Admin - Config - Images - there was no option to reset IH4 images. Any ideas what I should do. Thanks for your continued help and patience.
Brenda
Re: Image Handler 4 Support Thread
Hi, I'm very sorry for the duplicate entries. I didn't see my post after some time and thought somehow I hadn't saved it. So I kept reposting....I tried to delete them but couldn't figure out how. Again sorry, I know this is against the rules. Hope I can still get my question answered.
Thanks
Brenda
Re: Image Handler 4 Support Thread
Brenda, I didn't see anything saying it successfully installed either, but it still did. IH options don't come up in their own place in admin/configuration, it's under the regular admin/configuration/images, it's added on to there. Is this what you are wondering?
Re: Image Handler 4 (for v1.5.x) Support Thread
Oh never mind, I see that you know that it's under configuration/images. Did you scroll all the way down? There should be a list of new options with IH in front of them....
Re: Image Handler 4 (for v1.5.x) Support Thread
Hi Black Orchid.... Thanks, I did scroll all the way down, but to no avail. No IH image option listed.... :(
Something must be missing in my install....
Brenda
Re: Image Handler 4 (for v1.5.x) Support Thread
Quote:
Originally Posted by
msbfrnj
Hi Black Orchid.... Thanks, I did scroll all the way down, but to no avail. No IH image option listed.... :(
Something must be missing in my install....
Brenda
So, as you may recall from earlier about following the directions... If you re not already logged into the admin panel when the actual install file is placed onto the server, then the success/error message(s) will not appear when the next click is made within the admin area which is when the "install" automagically happens. Now if not mistaken this was an upgrade that was performed to the system, so perhaps you were not awaare that errorlogs have moved from the cache directory to the logs directory of the store beginning in ZC 1.5.1. There may be errors listed there relevant to the issue. It may also be necessary to remove IH4 and reinstall (I know again) this time being in a position to observe the notifications (logged in). If the message(s) received indicate a successful install; however, there is no change to the system, it is possible that whatever special instructions exist in the documentaation needs to be performed (I thought it required manually performing the applicable SQL/PHP action(s) in the file but I haven't personally run into that issue yet. Otherwise it may likely and unfortunately be some specific issue not associated with IH4 that should be addressed in it's own thread. "On it's own" iH4 and it's install is rather straight forward, well, actually the install of iH4 is not complicated under a majority of conditions, it's some cases of making it all work together that can be an issue, but that is for other threads
Re: Image Handler 4 Support Thread
Hi All,
I have a store that has Image Handler 4 and this has been working just fine for years now. I added Easy Populate 1.5 and while working on updating products I made some mistakes in one of my updates. I then did a silly thing to fix this.
1. I Downloaded a CSV to remove all products.
2. I uploaded a new CSV that corrected ALL products.
The products are all there now, but none of my images are showing up. Not sure if this is an Image Handler 4 issue, but I know that this plug-in controls the display of images on the store. I may have confused Image Handler 4 in some way by doing what I did.
Now, all of the images are on the site in the images directory, but they will not display unless I upload the image through a product update from the admin panel.
Well, I have thousands of products and really do not want to manually update each product image, as this will take too much time. Is there any wisdom out there that understands what I may have done, and a quick or automated was to rectify this and get all of my images to show in the store?
THANKS In Advance.
Re: Image Handler 4 Support Thread
Quote:
Originally Posted by
DonRichardsonNH
Hi All,
I have a store that has Image Handler 4 and this has been working just fine for years now. I added Easy Populate 1.5 and while working on updating products I made some mistakes in one of my updates. I then did a silly thing to fix this.
1. I Downloaded a CSV to remove all products.
2. I uploaded a new CSV that corrected ALL products.
The products are all there now, but none of my images are showing up. Not sure if this is an Image Handler 4 issue, but I know that this plug-in controls the display of images on the store. I may have confused Image Handler 4 in some way by doing what I did.
Now, all of the images are on the site in the images directory, but they will not display unless I upload the image through a product update from the admin panel.
Well, I have thousands of products and really do not want to manually update each product image, as this will take too much time. Is there any wisdom out there that understands what I may have done, and a quick or automated was to rectify this and get all of my images to show in the store?
THANKS In Advance.
I think this is a question you need to ask in the Easy Populate support thread.. unless you physically removed the images then IH4 will pick them up.. My guess is that you need to do something with the upload file to say WHERE the image is located.. THAT is an Easy Populate question and needs to be answered on the Easy Populate support thread..