Reward Points Module for ZC v13x

Hi, hem

Thanks for the nice add-on.
But recently I get a really weird issue on reward point add-on. Sometimes it does credit my customers' account the right reward points they earned after the status of their orders changed to 'Delivered' but sometimes it doesn't work but only deletes the reward points under pending. :(
This is my setting:
Reward Point Status Track Pend: [Pending, Processing] Earn: [Delivered]

Thanks in advance,
Best regards,

Quote:

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Originally Posted by ShoesBuyOnline

Hi, hem

Thanks for the nice add-on.
But recently I get a really weird issue on reward point add-on. Sometimes it does credit my customers' account the right reward points they earned after the status of their orders changed to 'Delivered' but sometimes it doesn't work but only deletes the reward points under pending. :(
This is my setting:
Reward Point Status Track Pend: [Pending, Processing] Earn: [Delivered]

Thanks in advance,
Best regards,

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Let me check that out- One question- do you have any other mods that might affect how an order is processed?

Quote:

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Originally Posted by hem

I'll have a look at it when I get back to the office on Friday- Could be we only need a forced recalculation of the Tax module.

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had any luck in resolving this issue? I have been unable to resoleve it myself.
Thanks
Chris

Quote:

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Originally Posted by hem

Let me check that out- One question- do you have any other mods that might affect how an order is processed?

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Hi, hem

Thanks for your reply.

I have Edit Orders, Improved Attributes Controller, Cross Sell and some other but not relative add-ons installed on my site. It looks weird that my new customers would not get pending reward points after they placed orders on my sites not to mention earned reward points. But when I used a test account(registered before) and made an order, it works.

Below is my settings for reward points:
Reward Point Mode 1
Reward Point Sidebox Display 0
Reward Point Status Track Pend: [Pending, Processing] Earn: [Delivered]
Reward Point Sunrise Period 0
Reward Point Redeem Minimum 200
Reward Point Redeem Maximum 400
Reward Point Rounding 0.01
Max Transactions to Display in Customer Admin 12
Delete Old Reward Transactions Period 366
Adjust Reward Points for Sales/Specials 1
Allow Reward Points on Free Products 0
Allow Redeem of Reward Points on Order Total or Subtotal 1
Set Minimum Order Value to Redeem Points Against 0
Limit Maximum Customers on Listings 50
Display Products Reward Points When Zero 1
Set New Account Reward Points No points awarded for new accounts

Thanks for your help,

Best regards,

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Originally Posted by cliffvt

Hi There

This module works great for me but I have a bit of a situation I am struggling to solve. I currently use reward points per product and it works great!! We sell tickets for musical shows, so now my client wants to give "complimentary" tickets, so I created a discount code of 100%. The reward module still gives full reward points if the product is discounted.

So I thought I'd try the TOTAL/SUBTOTAL reward ear/redeem feature, but now it calculates reward points on shipping and handling...

Any ideas how to get past this issue?

The idea is that even if the product is complimentary, they should still pay handling and postage, but not earn reward points

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Was this fixed yet? I am having the same issue. And also having an issue with the module calculating points on orders someone is redeeming point on. Can this be fixed easily? Like stated before if I calculate points on the order total then it calculates points on the tax and shipping. While I can deal with the tax part I can't deal with the shipping part. If it has not been fixed is there an easy work around I can do?

Rich

Hi hem,

First off, great adds-on!! Thanks so much for your contribution.

It works great for me so far, there's only 1 thing that bugged me. My site use Singapore Dollar as the default currency, and the symbol I used is S$. And the reward points box didn't show up properly during checkout

http://farm5.static.flickr.com/4054/...572ecb88fc.jpg

When I changed the symbol to $, the "&nbsp" was replaced with a space, which was a great. But for any other symbol, it would be like the picture above. I really need to use S$ or SGD as a symbol to avoid confusion with US dollar.

Please show me how to fix this? I use zen cart version 1.3.8, and the reward point mod version 1.26

Quote:

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Originally Posted by hem

Let me check that out- One question- do you have any other mods that might affect how an order is processed?

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I tried several times to get point.

However, results show that the points on admin page and main page are not match.

For example, I bought a product whch is $50.49, and then I got reward 455.


Orders pages shwos that Reward Points earned is 455.

However, Main pages shows that Reward Points is "491 points pending"

I installed both 1.26a and 1.27a.. but same situation~~~

What is wrong?

Please check this linked images. If you see this image, you understand what I am saing...

http://www.doremihouse.com/reward.jpg

Quote:

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Originally Posted by hem

On the same page on the top right hand side there is a box which allows you to set the Global Redeem Ratio

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This should be moved to a more normal place. I probably looked for an hour for this. :)

I have just installed RP Mod, but I have no RP Order Total Module. Am I missing something? I also have a custom template, but I simply cannot get the reward sideboxes to show. Am I missing something?

Hi,
I have just installed this add on but I have one small problem, the redeem points box does not show up during checkout, has anyone got any ideas why not?