Image Manager addon

Quote:

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Originally Posted by George.Boboc

Hello,

Can anyone please help with this error in admin/image manager:

Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/home/MYSITE/public_html/images/3ds/mcsc.gif/) is not within the allowed path(s): (/home/MYSITE/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/MYSITE/public_html/admin/includes/functions/extra_functions/function_image_manager.php on line 635

The error is over and over again for every single image i have in products catalog.

I already tried setting permissions to 777 almost to any folder or file... no result.
I tried reinstall the image manager i had the same result.

I notice the error after rename admin folder to another name. I restore previous name and make all the neccesary changes back to configure.php.

I have no idea what to do next. I'm using zen cart v1.3.9f and the image manager version is 1.4

If anybody has some ideas, please share it...

Thanks!

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Did you make changes to your htaccess file, your php.ini, or did your provider change any settings there?

Quote:

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Originally Posted by boudewijn

Hi,

Have you checked the paths in your <admin>/includes/configure.php? They are affected by renaming the admin folder.

Boudewijn

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Hi,

Yes, I did. I followed the instruction from this tutorial when changing the admin folder name:
https://www.zen-cart.com/tutorials/index.php?article=33
After changing the admin folder everything works well. After some time i noticed the issue with the IM mentioned above.
I had a backup file of the configure.php from MYADMIN/includes/ and i restore the admin name to default. Still no change, i have the same error with my IM.

I'm not sure if the error comes from renaming the admin. I just recall being the last modification I had made on my website before the IM error ...

Quote:

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Originally Posted by boudewijn

Did you make changes to your htaccess file, your php.ini, or did your provider change any settings there?

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No, I did not made any changes to htaccess. As per php.ini i don't even know where is it or where to find it.

I do however have a reseller account on my provider server due to multiple domains host there. I had some changes lately like:
- ask my provider to disable safe mode for another different domain where I have a drupal instalation and some modules are not running with this feature. But he confirm me that safe mode was disable only for that different account.
- i changed the password from WHM page for this domain we are talking about at the same time as i change the admin folder name. As told, i reverse the name of the admin folder back to "admin" and restore the changes in configure.php using the backup file made previous to this change. I did not change back the password from WHM...I really don't think i recall the old one..
Do you think this might be the problem?

Any ideas?
Thanks

Quote:

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Originally Posted by boudewijn

Did you make changes to your htaccess file, your php.ini, or did your provider change any settings there?

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I just found another error:
Success: The database has been saved.
Warning CAUTION: Your /admin/ foldername should be renamed to something less common, to prevent unauthorized access.
Error ERROR: This backup script seldom works when safe_mode is enabled or open_basedir restrictions are in effect.
If you get no errors doing a backup, check to see whether the file is less than 200kb. If so, then the backup is likely unreliable.

This is from the module Database backup that i use. I did not have this error before... Do you thing might be related? Is there a relation between safe_mode and open_basedir restriction?

Thanks

Both safe mode and basedir restrictions put limitations on what PHP scripts can do. I don't oversee what impact safe mode set to on has on Zen-Cart, but both IM and the backup addon cannot function normally with the basedir restriction set to on. This prevents a script from accessing parts of the filesystem, and both addons need access to create files.
I begin to suspect that your ISP has changed these settings, causing the problems you have now.

If you run server info from the admin interface of Zen-Cart, and lookup open_basedir, you can see what setting is in effect right now. The same applies to safe_mode.

Quote:

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Originally Posted by boudewijn

Did you make changes to your htaccess file, your php.ini, or did your provider change any settings there?

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Quote:

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Originally Posted by boudewijn

Both safe mode and basedir restrictions put limitations on what PHP scripts can do. I don't oversee what impact safe mode set to on has on Zen-Cart, but both IM and the backup addon cannot function normally with the basedir restriction set to on. This prevents a script from accessing parts of the filesystem, and both addons need access to create files.
I begin to suspect that your ISP has changed these settings, causing the problems you have now.

If you run server info from the admin interface of Zen-Cart, and lookup open_basedir, you can see what setting is in effect right now. The same applies to safe_mode.

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I just did and the results are:
open_basedir /home/MYUSER/:/usr/lib/php:/usr/local/lib/php:/tmp no value
PHP Safe Mode: Off

No value for open_basedir means set to one?

I will talk to my ISP to make the changes and post than a reply with the effects. Thanks!

Quote:

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Originally Posted by George.Boboc

I just did and the results are:
open_basedir /home/MYUSER/:/usr/lib/php:/usr/local/lib/php:/tmp no value
PHP Safe Mode: Off

No value for open_basedir means set to one?

I will talk to my ISP to make the changes and post than a reply with the effects. Thanks!

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Hi,

Just solved the problem.
It seems that my ISP upgraded the php and the new version comes without the safe mode function but with open_basedir restriction set on. After setting to off everything is finally normal.

Thank you for your support!
George

Quote:

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Originally Posted by George.Boboc

Hi,

Just solved the problem.
It seems that my ISP upgraded the php and the new version comes without the safe mode function but with open_basedir restriction set on. After setting to off everything is finally normal.

Thank you for your support!
George

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Hi George,

I'm glad that all is well now. Thanks for posting the solution here.

Boudewijn

Can anyone please help with this error in image manager?

I get this errors like 50 times before the images are showing up. I have to scroll down if I like to change something.

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Warning: Division by zero in / naspex.info/spiritwear/designer.t-shirt.tshirt.tee/admin.naspex.13/includes/functions/extra_functions/function_image_manager.php on line 283

Warning: Division by zero in /naspex.info/spiritwear/designer.t-shirt.tshirt.tee/admin.naspex.13/includes/functions/extra_functions/function_image_manager.php on line 232

Warning: Division by zero in /naspex.info/spiritwear/designer.t-shirt.tshirt.tee/admin.naspex.13/includes/functions/extra_functions/function_image_manager.php on line 327

Folder rights are sufficient

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I Install Image Manager on zencart 1.3.9h Upload fills and SQL.

If anybody has an idea how I can fix it.

Thanks!

Quote:

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Originally Posted by faristababa

Can anyone please help with this error in image manager?

I get this errors like 50 times before the images are showing up. I have to scroll down if I like to change something.

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Warning: Division by zero in / naspex.info/spiritwear/designer.t-shirt.tshirt.tee/admin.naspex.13/includes/functions/extra_functions/function_image_manager.php on line 283

Warning: Division by zero in /naspex.info/spiritwear/designer.t-shirt.tshirt.tee/admin.naspex.13/includes/functions/extra_functions/function_image_manager.php on line 232

Warning: Division by zero in /naspex.info/spiritwear/designer.t-shirt.tshirt.tee/admin.naspex.13/includes/functions/extra_functions/function_image_manager.php on line 327

Folder rights are sufficient

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I Install Image Manager on zencart 1.3.9h Upload fills and SQL.

If anybody has an idea how I can fix it.

Thanks!

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Hi,

In your configuration settings, look for Images -> Small Image Height, and Images -> Product Info - Image Height. I suspect both are either not set or set to 0. They should contain a numeric value greater than 0.

In the next version of IM I will add a check for correct configuration values of the image sizes.

Boudewijn