It's about certificates who gets discounted...
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It's about certificates who gets discounted...
This may be related - I'm getting serious errors in totals when using Gift Certificates:
Products in shopping cart: $45
tax (6%): 2.70
shipping: $1.30
subtotal: $49
Applied gift certificate: $10
total: $75.30
It apparently doubles the gift certificate value and adds the products in shopping cart total + shipping to come up with $75.30.
Am I missing something?
The GC module is configured as:
Gift Certificates
This module is installed
true
Sort Order
840
Queue Purchases
true
Include Shipping
true
Include Tax
true
Re-calculate Tax
None
Tax Class
--none--
Credit including Tax
false
Set Order Status
default
Thanks for your help!
-Peter
Yours is an older post, so you may already have an answer. If so, please share it. If not, I'd suggest you set your site to Maintenance mode, put in your IP address as the exception, and play around with the settings. I'd also suggest you upgrade to at least 1.3.7.1 if you haven't. You can quickly obtain your IP here: myipaddress.com
Have a blessed Holiday.
Jack
Hello All. My store has only 1 price for all products. Shipping varies as the product is quite large and heavy and shipping is a significant cost.
If a customer buys a gift certificate for a friend in a different country, how do I handle shipping charges? I can't charge shipping on the GV as I don't know where the product will finally be mailed to. However, I don't want to charge shipping to the gift recipient as it's supposed to be a gift...
It probably isn't possible to deal with this (or maybe I'm just dumb), but any ideas?
Mike
I tried following this instruction to get the gift certificate up & running however, I get this error message
10726 Invalid Data - There's an error with this transaction. Please enter a complete shipping address.
This has probably been answered but I can not find it! Is there a way to create a GC in admin? I would like to use this for a store credit type thing....
1.3.8a
Did you peek in the Gift Certificates in the Admin for sending a Gift Certificate to the customer?
Hi! I've read this thread from the beginning and have almost successfully set up my gift certificates. However, I'm still having a problem with the gift certificate amount being deducted from the order total on the payment page.
If the gift certificate covers the entire amount of the cost of the product, tax, shipping, etc, then the customer only has to click "Continue" twice to see that their order total is indeed $0 and they do not have to enter any credit card info to confirm their order.
However, if the gift certificate does not completely cover the amount of the order, including tax and shipping, the customer never gets a confirmation that the gift certificate amount has been deducted from the order total BEFORE entering their credit card info. (The error message "Invalid Gift Certificate Redemption Code" appears at the top of the page). How can I get the gift certificate amount that's deducted to appear as applied to the order total BEFORE the customer enters their credit card number.
I saw the earlier post about a similar situation--mine occurs regardless of whether or not you enter the amount of the certificate that you'd like applied to the order.
Thanks in advance!
^ Bumping for help on the above issue. Thanks! ^
I am having very similar trouble as PPickett was back in Dec '07 (post #122 above) that as far as I can see, never was resolved/answered. After completely reading through this and several other threads I still have not found a solution.Quote:
Originally Posted by PPickett
On my website, the gift certificate amount a customer wants to apply towards the order amount is DOUBLING and ADDING that total to the order amount due!!
Example:
Sub-total: $30.00
GV value to apply: $10.00
BALANCE DUE (ORDER TOTAL) $50.00
The balance due/order total SHOULD only be $20 after applying the $10 gift certificate.
Here are my GV settings in admin:
PHP Code:Gift Certificates
This module is installed
true
Sort Order
840
Queue Purchases
true
Include Shipping
true
Include Tax
true
Re-calculate Tax
None
Tax Class
--none--
Credit including Tax
false
Set Order Status
Processing [2]
I'm using version 1.3.8
If anyone can help it would be appreciated very much.
Thanks.