Track Package from FedEx, UPS, Postal, DHL, etc..

Quote:

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Originally Posted by jeking

When a customer views their order history, I get this (TABLE_HEADING_TRACKING_ID) where is should say "Tracking ID". It's working fine one a different site, so I know it's something on this site.

I tried reinstalling the original files, but that didn't fix it. Where is this variable set?

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It is define in the 2 files:
admin/includes/languages/english/tracker.php
includes/languages/english/tracker.php

Make sure you have these files or reinstall these 2 files and it should work.

Thanks for the reply, but both those files look fine. They show:

define('TABLE_HEADING_TRACKING_ID', 'Tracking ID');

What else would I check?

When you go to Admin->Customer->Add Tracking ID page
1. Does it display TABLE_HEADING_TRACKING_ID or "Tracking ID"?

2. Make sure the files are not in your custom template folder.
i.e. The files should be in
includes/languages/english/tracker.php
NOT includes/languages/english/customtemplete/tracker.php

3. If that didn't work. Use Admin->Tools->Developers Tool Kit.
Search for "TABLE_HEADING_TRACKING_ID" in the Look-up in all files section.
Select All files-Catalog/Admin and display the results or email it to me. (The results will show your admin folder. If you renamed your admin folder, make sure you mask it when you display the results.)

This is probably simple but I installed the Ty Mod and it works other than, when an customer or admin clicks on the tracking number it pops up the UPS site in another window but it doesn't automatically paste the tracking # in the window so the customer has to type it manually. Is this how the MOD is suppose to work or did I do something wrong?

Your customer should not have to copy and paste the tracking id. Clicking the link should open a window to the tracking detail page. Over time, the tracking link may change. I do not use UPS so I do not keep up to date with there links.

You have to update the tracking link. Go to Admin->Configuration->Ty Package Tracker. By default, UPS is carrier 2. Change that tracking link to

Code:

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http://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=

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and it should work.

Thank you very much I knew it was easy. That fixed it! How do I keep up-to-date on that tracking link?

Sometimes I get orders that are shipped to me by UPS from other vendors. Usually, there is a link that brings you to the UPS tracking page. I use that same link as the tracking link. There applies to other shipping company also.

You may also search online for it.

is there any way to add the carrier's logo beside the tracking number on the order information page and on the email sent?

It is possible to add the logo but it's not worth the trouble. You will need knowledge in html and some php coding. Their logo are copyrighted, so you will need to obtain permission from each company to display it.

Quote:

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Originally Posted by colosports

It is possible to add the logo but it's not worth the trouble. You will need knowledge in html and some php coding. Their logo are copyrighted, so you will need to obtain permission from each company to display it.

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Thanks but I have already figured it out. All you have to do is add the html code to display a image in the carrier name field in the configuration menu.
Very easy to do. And I already have permission to use their logos.