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I am trying to use Advanced mode, but whatever I set, system never change status Pending to Earned. Even I set all my four statuses to Earned.
Simple mode works OK, but I want change Pending to Earned just when order is assigned as resolved, NOT when I assign order processing or anything else.
What am I doing wrong?
I use latest versions of ZC and RPM.
(I did not found edit button, so this post is simple copy of my just previous post, but with the right title - for easier searching.)
Okay guys- first make sure you are running the latest version of RP. You can get it here:
http://www.omnicia.com/Zencart%20Rew...s%20Module.zip
If you are still having issues, download and run RPD. Just copy the files from:
www.omnicia.com/rpd.zip
Then extract them to your root folder on your website and enter http://YOUR STORE WEB ADDRESS/rpd.php on your browser. Check for any lines highlighted in red.
If you are still having problems then you need to tell me what other mods you have loaded (plus give me a URL). After that if you would like me to check out your site, then PM me with temporary access details (Admin and FTP) if you are happy to do that- And I'll check the site personally.
Quote:
Originally Posted by hem
Maybe I am the only one having problems getting this rpd.php file to work the way you have described, but I just can't get it. I have uploaded it to the root and it says the link is broken. I have uploaded it to the "www/" folder and the "Public_html" folder and I get function errors. So any ideas on what I am doing wrong? I am sure it is something simple, with my luck. Thanks in advance.
Hem thanks a lot for your answer !!!Quote:
Originally Posted by hem
NOW I've installed last version (i've tried 1.26a)...
Same thing identical. Point in shopping cart doesn't become pending and when i change status doesn't become earned. Nothing. It rest on shopping cart. I think that observer doesn't work ?
So, is it possible that you use some php5 functions ? I'm running php 4.4.4 on my server... :(
If you can check my site please tell me when and i give you accounts... (it's better if you have skype or msn, or something to talk).
I can't run rpd because use simplexml_load_file (php5 function)
Thanks really a lot.
Dario
Will this mod work if you are using COWOA mod?
TIA
Arlette
http://www.asembroidery.com
Dario- what language is your website in? I'm wondering if the issue is not language related...Quote:
Originally Posted by dariocdj
i don't know if this is been addressed , this support is too long to go through .
i just installed this mode . there was a problem with admin/ include / languages/ english / extra_definitions / reward_points_definitions.php
missing <?php .
anyone with problem in admin section , open above file and at the very beginning , replace <? with <?php .
Thanks for the heads up- I've changed it for the next release.Quote:
Originally Posted by tony_sar
Hi hem,
I've been using your mod for a while and it works great! Thanks for an amazing mod :D
Just recently, i've noticed some weird things:
- There are negative reward point pending, sometimes only -6, but sometimes -200. I'm not sure how this negative points came up?
- When i ran some test orders, the reward points are not consistent in customer's invoice and in my admin. Meaning, after my "dummy" customer checked out, he has 159 reward points pending. But when I check in my admin - customer - reward points, he got only 150 points pending. Why is there such difference? How should I fix this?
I'm using Zen cart 1.3.8, Reward points full suit 1.2.6, template Pure black free. I've also thought of updating the mod to latest version, but after I ran the update.sql on my local host, it returned 3 errors (something about "can not create some tables because they already there")
Please advise! Thanks a lot!
Lisa
I think I should add in some more information to make my post clearer :)Quote:
Originally Posted by mermaidlisa
My reward point config:
- Point ratio: $1 = 5 points
- Reward point status track: advanced mode
Order status Point status
Pending Pending
Delivered Earned
Cancelled Pending
Update Ignore
- Delete old reward transaction periods: 14 days
- Adjust reward points for sale/special: 1
My problem:
1. Reward points during check out and those in the system are calculated differently. For example: if a customer make an order of $34.90 with shipping fee $2 and a discount of $1.89 due to redeemed points --> total = $35.01. Reward points = ($34.90-$1.89) x 5 = 166. Which is totally alright for me.
But unfortunately, in the admin - customers - reward points, it shows 175 points pending (= $34.90 x 5).
How could I fix this inconsistency?
2. Initially any order's status will be pending, so the reward points are in pending account. If the customer would like to cancel his order, I'd change his order's status to Cancelled. I supposed the points would remain in the pending account, and would be eventually reset to 0 after 14 days.
But somehow these pending points became negative after 14 days. Once again, how should I fix this?
Anyone met these problems before? Please advise! Thanks a lot in advance!
Regards,
lisa