ZCA Bootstrap 4 Template [Support Thread]

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Originally Posted by amebb

Thank you for your help.

I uninstalled the Bootstrap template and also run the script to delete lines from my database

The issue that i have now is that when i choose one of the default templates i get a blank screen.
I am unable to see anything from my site.

The admin still works but the main site is a blank page.

What can i do next ?

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Think about hiring someone that can correct whatever you've done.

I have resolved the issue and the site is now back up and running.

However, I am still missing prices on the product page for my products.

Also, when i got Admin > Configuration > BootStrap Configuration i can see my page etc but no information about the configuration etc

All i did was to follow the simple instructions of removing the old installation and then reinstalling the new installation of the template.

it may be a fantastic idea when these plugins, templates are released that they are fully working and not contain bugs. Just stating this and not trying to trigger anyone.!

well, the template author and I just upgraded 4 websites using the template, and had no issues, so....

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Originally Posted by barco57

well, the template author and I just upgraded 4 websites using the template, and had no issues, so....

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well that is great. But for people like me who are not great with Php etc ... this is why we are hear asking for support.

Quote:

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Originally Posted by amebb

I have resolved the issue and the site is now back up and running.

However, I am still missing prices on the product page for my products.

Also, when i got Admin > Configuration > BootStrap Configuration i can see my page etc but no information about the configuration etc

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I run the SQL query on my site and notice the same issue.

The template's configuration settings are recreated under a new configuration group ID, but the ID under the admin page still points to the old configuration group ID number. If you have the database backup, restore it and you'll be fine.

Not sure if it could be a clue for lat9, but if your site is fine with v3.6.5, stay with it until more info.

I finally figured out the issue of the price display box after upgrading to ZCA Bootstrap Template v3.7.x.

My site is running ZC v1.5.8a w/ PHP v7.4
After switching to PHP v8.1, the price display box shows up with ZCA Bootstrap Template v3.7.x correctly.
It looks like some functions in ZCA Bootstrap Template v3.7.x don't work well with PHP v7.4

Maybe a note can be added to remind people who still use PHP v7.4?

Keep your software up-to-date.
PHP 7.4 is obsolete for a long time.
Even PHP 8.0 has reached EOL last year.

https://www.php.net/supported-versions.php

The absolute minimum you should run your E-Commerce is PHP 8.1

Quote:

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Originally Posted by siliconbug

I finally figured out the issue of the price display box after upgrading to ZCA Bootstrap Template v3.7.x.

My site is running ZC v1.5.8a w/ PHP v7.4
After switching to PHP v8.1, the price display box shows up with ZCA Bootstrap Template v3.7.x correctly.
It looks like some functions in ZCA Bootstrap Template v3.7.x don't work well with PHP v7.4

Maybe a note can be added to remind people who still use PHP v7.4?

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Thank you for pointing this out

Hi, very inresting what you say about Php...

On my site i am using PHP 7.4.33. If i was to update that version to php 8.1 would it cause any issues too my site?

My site version is V.1.5.8a

Thank you