Support Thread for Google reCAPTCHA plugin

I checked the code and it appears some lines were missing also from the Create_Account and Contact_Us Page, I fixed the Contact_Us page and the Ask A Question page, still need to add the code to Create Account page and the review page, it appears that my site developer didn't do a good job of installing this module.

thank you for your help.

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Originally Posted by mc12345678

Glad you got it to work. Appears that went back and confirmed that was having the problem no matter where it was used, good to check out why "works" for one and not the other or in this case, didn't work here, does it work elsewhere? :) best of luck with your next adventure!

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I have installed the Google ReCaptcha on my ZC 1.5.1 store and love the look and functionality. I am not sure why, but when I view it in Firefox it shows up to the right of the text entry field instead of below. In IE and Chrome, it shows up below the text area. How can I get it to look like it does in IE and Chrome?

Link to my contact us page - http://www.monumentsplus.com/index.p...age=contact_us

Thank you.

Hi Graniteman
I had a look at your site in FF and you are right. I think it is because the textarea is floated left. The fix is a simple css to clear the float:

Code:

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#recaptcha_widget_div{clear:left}

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Hope this helps
Regards

Quote:

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Originally Posted by David Allen

Hi Graniteman
I had a look at your site in FF and you are right. I think it is because the textarea is floated left. The fix is a simple css to clear the float:

Code:

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#recaptcha_widget_div{clear:left}

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Hope this helps
Regards

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That worked great! Thank you.

Can anyone help me? I'm trying to add this to my website www.beadelves.com and am having a problem. I get the error message "incorrect-captcha-sol" as soon as the initial contact info is submitted, when the captcha page loads. I have read through the posts here and haven't found a solution, so now I'm asking for help! I had to add the code manually to several files because I already had modified versions due to my template.

Google reCAPTCHA image is becoming harder and harder for customers to read. There has been a lot of complaints on some of my clients sites. I guess it time to find another alternative.

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Originally Posted by countrycharm

Google reCAPTCHA image is becoming harder and harder for customers to read. There has been a lot of complaints on some of my clients sites. I guess it time to find another alternative.

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Without knowing if/what modifications were made to what size the google recaptcha was made to show, it is difficult to address this comment. Seemed to methat the "standard" size of it worked well, could even be made to show larger to possibly ease reading.

Hi, I wonder if you can help.. bit of a newb, just running my own store, i have installed plugins before and they have worked, i have tried to install recaptcha, followed instructions, as per read me for 1.51, installed the auto loader, observer, and modded the code in the templates file (sheffield blue)
as soon as i load the recaptchalib in extra functions the whole of my site goes down..
I am sure this is a dull mistake by me.. any suggestions,

Quote:

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Originally Posted by axispara

Hi, I wonder if you can help.. bit of a newb, just running my own store, i have installed plugins before and they have worked, i have tried to install recaptcha, followed instructions, as per read me for 1.51, installed the auto loader, observer, and modded the code in the templates file (sheffield blue)
as soon as i load the recaptchalib in extra functions the whole of my site goes down..
I am sure this is a dull mistake by me.. any suggestions,

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Report on the error(s), if any documented, reported in your cache folder for 1.5.0 or logs folder for 1.5.1. That will help identify how to solve the issue. Btw, with that template you may need to do some additional work to have the captcha show at all locations the contact_us form is used.

Hi axispara
One possibility is the Google reCAPTCHA keys. Did you enter them correctly into that file? It should look something like:

Code:

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$publickey = "TheRandomPublicKeyYouGotFromGoogleoS-B4dKonyqZjAbR76";
$privatekey = "TheRandomPrivateKey6Ld3itMSAAAAAPnf-B4dKo";

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replace the bits between the "" with your our own keys that you got

Regards
David