Square WebPay support thread.

Those of you who were already using Square prior to carlwhat's update to WebPay may want to check your ADMIN >> Customers >> Orders for orders made in late March or earlier that have square under the Payment/Shipping header versus square_webPay.

We (myzencarthostDOTcom) updated several of our customers while some did 1.0.0 and 1.0.1 on their own. Both groups have shown cases where the Payment/Shipping was not changed to square_webPay on orders made with the old square.

If you are using WebPay and the Payment/Shipping shows square, you will not be able to access the full details for the order. IOW, you will not see anything AFTER the payment method. A partial blank screen with no log created and no way to see comments on the order.

NOTE: Some sites with Edit Orders are able to access the data with that mod. Still, the fix needs to be made.

Somehow, the upgrades did not modify the orders table in the database for any existing square orders. Specifically, the payment_module_code field. Some sites had a DB prefix and others did not so, I don't think that's the problem.

There's a quick fix if you find this happening. Go to ADMIN >> Tools >> Install SQL Patcches (it shows up as SQL Query Executor on the page).

Please read the instructions on that page that are in RED.

Enter the following code.

Code:

---

UPDATE orders
SET payment_module_code = 'square_webPay'
WHERE payment_module_code = 'square';

---

Then click on send.

You'll be good to go

Quote:

---

Originally Posted by dbltoe

Those of you who were already using Square prior to carlwhat's update to WebPay may want to check your ADMIN >> Customers >> Orders for orders made in late March or earlier that have square under the Payment/Shipping header versus square_webPay.

We (myzencarthostDOTcom) updated several of our customers while some did 1.0.0 and 1.0.1 on their own. Both groups have shown cases where the Payment/Shipping was not changed to square_webPay on orders made with the old square.

If you are using WebPay and the Payment/Shipping shows square, you will not be able to access the full details for the order. IOW, you will not see anything AFTER the payment method. A partial blank screen with no log created and no way to see comments on the order.

NOTE: Some sites with Edit Orders are able to access the data with that mod. Still, the fix needs to be made.

Somehow, the upgrades did not modify the orders table in the database for any existing square orders. Specifically, the payment_module_code field. Some sites had a DB prefix and others did not so, I don't think that's the problem.

There's a quick fix if you find this happening. Go to ADMIN >> Tools >> Install SQL Patcches (it shows up as SQL Query Executor on the page).

Please read the instructions on that page that are in RED.

Enter the following code.

Code:

---

UPDATE orders
SET payment_module_code = 'square_webPay'
WHERE payment_module_code = 'square';

---

Then click on send.

You'll be good to go

---

Thanks for this. I did have a prefix, and they were not changed. I have run the code and all good now. Thanks again

this is a big that i noticed and documented with regards to the original square module. not square_webPay.

by running that sql statement you are not losing visibility into how that order was originally charged. if you are ok with that, great. but it is NOT how i would do it. nor is it what i would recommend doing.

i would look into changing the square code as opposed to changing all of one’s data.

do at your own peril.

“to err is human… but to really mess things up you need a computer…. and to mess things up royally you need sql…”

old shakesperean saying.

I'm experiencing the same happening, partial blank page after payment on order details page, but I'm getting this in the logs:

PHP Warning: require(/includes/modules/payment/square_support/square_admin_notification.php): failed to open stream: No such file or directory in /includes/modules/payment/square_webPay.php on line 505.

[31-May-2022 17:01:24 America/Detroit] PHP Fatal error: require(): Failed opening required '/includes/modules/payment/square_support/square_admin_notification.php' (include_path='.:/opt/cpanel/ea-php74/root/usr/share/pear') in /includes/modules/payment/square_webPay.php on line 505

I ran the update above (post #131) but error log continues (updated to webPay over the weekend).

Doing a search I found includes/modules/payment/square_webPay.php has this line of code in it require(DIR_FS_CATALOG . DIR_WS_MODULES . 'payment/square_support/square_admin_notification.php');

Checking the square_webPay folder doesn't contain anything remotely similar to this file in it. Should I modify the file by deleting the line/commenting it or is there another line that should replace it?

that file is part of the base v157 zc install. you should track that file down and upload it to your server.

do not modify the code.

best

Quote:

---

Originally Posted by carlwhat

that file is part of the base v157 zc install. you should track that file down and upload it to your server.

do not modify the code.

best

---

Thanks. Yeah, that file is on the deprecated Square plugin which according to the Square WebPay instructions should be removed. Makes no sense to have a plugin that won't work installed so another one could work, unless I'm missing something? :dontgetit

Perhaps an update to the Square WebPay is in order to include that or any other files needed for this new version to work :wink:

Quote:

---

Originally Posted by mvstudio

Thanks. Yeah, that file is on the deprecated Square plugin which according to the Square WebPay instructions should be removed. Makes no sense to have a plugin that won't work installed so another one could work, unless I'm missing something? :dontgetit

Perhaps an update to the Square WebPay is in order to include that or any other files needed for this new version to work :wink:

---

do not confuse zc v158 (unreleased) with v157 code.

my module is for v157 code. and you have deleted a file from said code base.

see also:

https://github.com/zencart/zencart/p...ent-1138002673

> Yeah, that file is on the deprecated Square plugin which according to the Square WebPay instructions should be removed.

Please don't do this.

Just leave these files be. Appropriate removals will be done when you upgrade to 1.5.8.

Quote:

---

Originally Posted by mvstudio

Thanks. Yeah, that file is on the deprecated Square plugin which according to the Square WebPay instructions should be removed. Makes no sense to have a plugin that won't work installed so another one could work, unless I'm missing something? :dontgetit

Perhaps an update to the Square WebPay is in order to include that or any other files needed for this new version to work :wink:

---

When it says 'remove' that means clicking 'Remove Module' in Admin > Modules > Payment : Square

All the files were placed back as they were in the original installation 1.5.7.

Just an observation that removing something implies taking away or out, rather than turning it off. That's where this error of mine came from.

As far as I remember ZC has always had this constant that when one plugin is "removed", the files for that plugin can be safely deleted from the server, until now as far as I can tell. That's why I assumed I was doing the right thing by "removing the deprecated Square plugin" as there was no need for it. Nowhere in any of the files anywhere it stated I shouldn't have done so. Maybe a note in the read-me would help others not make the same error I made(?). Just a suggestion to avoid future mishaps.

Honest mistake on my part. Didn't mean to cause any trouble nor offend anyone. All is well and everything works as it should.

Thanks for the help! I really appreciate it :smile: