Apsona ShopAdmin - a free tool for import/mass update/reporting

I would guess that at some point it will become subscription-based.
Good luck to them for providing such useful tools and excellent support.
Note they they can also do personalised features as part of the stock application for your account only if you need something really site-specific.

My hosts (UKFast) disabled my account after a month of using Apsona. For reasons associated with the same Mumbai, Indian IP range that Apsona uses to take your data to and from your PC to your websever, coincidence?

Thanks to Apsona for a really fantastic admin, it's the easiest way ever to increase my sales, all my sales are multiplied by 100 ...

well, it's all got to do with the '.' and ',' of course, I live in Belgium where we use the ',' and not the '.' for decimal, how do I set this in Apsona ?

also, I would like to translate Apsona to dutch, where can I find the files for the translation ?

Fons

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Originally Posted by ray-the-otter

My hosts (UKFast) disabled my account after a month of using Apsona. For reasons associated with the same Mumbai, Indian IP range that Apsona uses to take your data to and from your PC to your websever, coincidence?

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I'm not sure I understand what this is about. Apsona does not use any external servers for data movement - it simply moves data from your server to your browser. Can you please explain? Where does Mumbai figure in this picture?

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Originally Posted by ray-the-otter

My hosts (UKFast) disabled my account after a month of using Apsona. For reasons associated with the same Mumbai, Indian IP range that Apsona uses to take your data to and from your PC to your websever, coincidence?

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Originally Posted by apsona

I'm not sure I understand what this is about. Apsona does not use any external servers for data movement - it simply moves data from your server to your browser. Can you please explain? Where does Mumbai figure in this picture?

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Curious myself to hear how anyone came up with this conclusion.. Have they NOT seen this thread, looked at the application or read the documentation on the Apsona website:

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ShopAdmin communicates directly with your shopping cart's database via the ShopAdmin add-on, a thin layer of PHP code that resides within your shopping cart. (We will provide this add-on for you when you sign up.) The ShopAdmin UI component provides a rich, powerful and easy-to-use interface in your browser, and commmunicates with the ShopAdmin add-on to show your data. You can find more details here.

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I sent several emails to Apsona support regarding this in attempts to get a dialog going with myself and my hosts. No response was ever received. Regardless of what your website states or the methods of communications or the US location of Apsona, when I used the Apsona add-on, traffic to and from my site was routed to a blacklisted IP address. The location of which is Mumbai, India. My account was suspended because of the phenomenal volume of traffic their spam systems were blocking on the shared server from the set of IPs my host said my scripts were communicating with. After convincing them that I had no idea what was happening, they subsequently asked me to either removed the offending php file (one of the Apsona php files supplied) or find a new host.

There is a lot more I could say publicly, but nothing I have not said privately to support.

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Originally Posted by ray-the-otter

I sent several emails to Apsona support regarding this in attempts to get a dialog going with myself and my hosts. No response was ever received. Regardless of what your website states or the methods of communications or the US location of Apsona, when I used the Apsona add-on, traffic to and from my site was routed to a blacklisted IP address. The location of which is Mumbai, India. My account was suspended because of the phenomenal volume of traffic their spam systems were blocking on the shared server from the set of IPs my host said my scripts were communicating with. After convincing them that I had no idea what was happening, they subsequently asked me to either removed the offending php file (one of the Apsona php files supplied) or find a new host.

There is a lot more I could say publicly, but nothing I have not said privately to support.

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This is certainly very strange, because it is the first time I'm hearing of this. I'm the one that handles all of Apsona's emails. There were a few emails quite a while ago asking our privacy policies, and I'm sure I responded to them. Are you sure you sent the emails to support at apsona.com?

As for the add-on misbehaving, that's a serious matter. We do everything we can to ensure the quality of our software, and I would be very surprised (to say the least) if it misbehaves the way you assert. Perhaps you can furnish the technical details of the URLs, the files in question and the IP addresses of the hosts involved in this alleged spamming? That way we can get to the bottom of it.

Regards.

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Originally Posted by fonzie

Thanks to Apsona for a really fantastic admin, it's the easiest way ever to increase my sales, all my sales are multiplied by 100 ...

well, it's all got to do with the '.' and ',' of course, I live in Belgium where we use the ',' and not the '.' for decimal, how do I set this in Apsona ?

also, I would like to translate Apsona to dutch, where can I find the files for the translation ?

Fons

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We just pushed out (last week) an update that should support locale-specific number formatting, and the Belgian (BE) and Dutch (NL) formats are both included there. Are you still having this problem? If so, are you by any chance using a browser that is configured as English rather than Dutch?

If not, please let us know, and we'll investigate further.

The translation is a nontrivial effort, and we're still working on creating a vocabulary. We'll let you know as soon as that's done. Thanks for your interest!

Regards.

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Originally Posted by apsona

Hi Lisa,

This is the first such issue we've heard of with mod_security from among all the thirty or so hosting companies that have deployed and used ShopAdmin, so I'm tempted to ask what is special about this particular hosting company's configuration that causes this problem. I'd love to hear the inputs from other folks on this forum - particularly the hosting companies - on this issue.

In any case, it would be great if your hosting company can furnish us technical details about exactly what kinds of behavior causes the security error. This would help us isolate the issue and look into what it would take to recode the script. From what I'm seeing, the error is triggered by your hosting company every time an insert SQL statement is executed from the script, and that seems to be too severe a restriction.

Hope this helps.

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Hi, I love this program but after working with my host they have told me I cannot use this program. I have tried emailing support but my emails are being bounced back? If Apsona could email me I will forward my host's emails with their concerns!!!

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Originally Posted by Simmons

Hi, I love this program but after working with my host they have told me I cannot use this program. I have tried emailing support but my emails are being bounced back? If Apsona could email me I will forward my host's emails with their concerns!!!

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I've sent you an email.

Regards.