Image Handler 2 (for ZC v1.3.8 ONLY) Support

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Originally Posted by 100asa

Strange things!
with bmz_cache to 755 nothing must write; the image on site are incorrect (scaling) but the imagehove is the medium;
1:Able bmz_cache to 777 (with subfolders); the subfolders are populated by cached image; the image on site are right (good image) but imagehover is the the as small image.
(see what I say on 100asa.it)
Why this?
Thanks

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If you want images in "New Products" and "Featured Products" to hover then you need to set the image size to match small images set in your configuration.
In your Admin --> Configuration --> Images
To scale right set the width to 110 and height to 0
See image below.

You might want to clear the image cache.
Admin-->Tools---> Image Handler ---> Admin ---> Clear image cache

M

Quote:

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Originally Posted by tophand

If you uninstall (you are not deleting any files)
Admin-->Tools--->Image Handler--->Admin--->Uninstall
Does the site come up?

I don't think this has any thing do with IH. A search pointed to a server software issue (Zend). So you might check with your host.

M

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Hi

Thank you everybody for your input,
i have now sorted it :clap:

My problem was as it turns out my error (what a surprise) and i think an initial install problem.
I just reinstalled the whole site and started from scratch and everything is now fine. I think i dropped a file into the wrong folder and was that tired couldn't pick up on it.

I'm just glad that i followed the excellent advice which you always get on the Zen Cart forums and continuously backed my projects up, this allowed me to recover from this situation.

Thanks again:smile:

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Originally Posted by nickylee

Hi there,

I'm having a problem with a number of recent Zen Cart installs where the image handler seems unable to correctly calculate image size when accessing the site through it's domain name (i.e http://trumblies.com/), but otherwise is fine when accessing through the servers' path (i.e http://hosting.tradeonlineproject.co...trumblies.com/). It seems to set the height to 0 when accessing through the domain but correctly calculates when not. Can anyone shed any light on this?

- Nick

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No-one got any ideas on this? It's driving me (and my clients) nuts.

Quote:

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Originally Posted by nickylee

No-one got any ideas on this? It's driving me (and my clients) nuts.

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Check to make sure your configure.php is properly configured for the actual domain name:

includes/configure.php as well as the admin version.

Also, give the Clear Image cache a shot once you've done the above:

Tools :: Image Handler 2

Quote:

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Originally Posted by testuser

Check to make sure your configure.php is properly configured for the actual domain name:

includes/configure.php as well as the admin version.

Also, give the Clear Image cache a shot once you've done the above:

Tools :: Image Handler 2

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The configure files are set up correctly but it's spitting out errors when trying to clear the cache.

Quote:

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Originally Posted by nickylee

The configure files are set up correctly but it's spitting out errors when trying to clear the cache.

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You double check to see all files for IH are uploaded and in the correct place?
Your using the latest version of IH?

You can try this.
Uninstall IH --->Tools --->Image Handler --> Admin --->Uninstall.
(note, your not deleting any files)
The page will refresh, now clear the image cache.
(If still getting errors you can FTP to the bmz-cache folder and delete all the sub folders).
Again from Image Handler Admin, you can install IH.

M

Quote:

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Originally Posted by tophand

You double check to see all files for IH are uploaded and in the correct place?
Your using the latest version of IH?

You can try this.
Uninstall IH --->Tools --->Image Handler --> Admin --->Uninstall.
(note, your not deleting any files)
The page will refresh, now clear the image cache.
(If still getting errors you can FTP to the bmz-cache folder and delete all the sub folders).
Again from Image Handler Admin, you can install IH.

M

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I've tried all of this already too. You can see why I'm totally stumped... :dontgetit
Especially since it's working fine through the direct server path. Weirdly I've also noticed that it's using the defined settings for "Small Image" everywhere and ignoring the other section specific settings such as "Product Info Image" etc., but ONLY when accessing via the domain name.

Aha! The crisis is over, it turned out that Safe Mode had been accidentally turned on for the affected sites despite our installation template being setup to switch it off.

Thanks for your help though. :smile:

I have installed this mod on 4 sites so far and can get the zoom working on this site: http://thebestofgifts.com The images show up in admin but no zoom...any ideas? Thanks! Amy

Quote:

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Originally Posted by Doodlebuckets

I have installed this mod on 4 sites so far and can get the zoom working on this site: http://thebestofgifts.com The images show up in admin but no zoom...any ideas? Thanks! Amy

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Hi Amy,
The only thing I know to tell you is to reinstall your IH2 files again. Make sure you overwrite ALL files (check your ftp software). Use the javascript fix for the image_hover.js file. Make sure your files are in the right place. I could not get it to work when the .js files were installed in the template_default/jscript directory. I had to use my_template/jscript directory.

Don't know if this will help you or if you already have tried it but I hope this will help.