I have a problem with my cart. When I purchase a product and go to the billing of my item, all the amounts show up correctly. However, the label for GST doesn't show up.
What could be wrong and what is the fix ?
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I have a problem with my cart. When I purchase a product and go to the billing of my item, all the amounts show up correctly. However, the label for GST doesn't show up.
What could be wrong and what is the fix ?
I have found the problem and corrected it.
Would you mind sharing your solution so others may learn from your experience?Quote:
Originally Posted by kramerr
Quote:
Originally Posted by kramerr
They would have simply set a description on their tax rate so that there is something to be displayed.Quote:
Originally Posted by MojoDaddy
Oh shoot!
I just noticed that after working properly for some time, the Canadian taxes are no longer being calculated correctly!! I have installed a few new modules lately, but can't think what could be affecting the tax calculation? I've installed userCurrency (not sure yet if it is working), Ty Package Tracker and GoogleAnalytics. I've been messing around with tpl_header but only touched tpl_module_order_totals to implement the bug fix (division by zero).
Here is an example of an incorrect calculation:
Quote:
Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
1 x Snap N' Grow Garment Extenders 3 Pack 5% $6.95 $6.95 $6.95 $6.95
1 x iPlay Flexi Specs Sunglasses - Infant size
- Colour: Lime 13% $10.95 $10.95 $10.95 $10.95
1 x Munchkin Baby Food Grinder / Hand Mill 13% $13.95 $13.95 $13.95 $13.95
Sub-Total: $31.85
Store Pickup (Walk In): $0.00
5% GST # 86028 4694 RT0001: $3.58
8% PST in Ontario + 5% GST # 86028 4694 RT0001: $3.58
Total: $39.02
OH!
And on another transaction, it lists a product as being only GST-taxable. I figured it was my error, but when I checked its settings, it's set to GST/PST/HST!
Its unlikely its a mod. userCurrency (my mod) doesn't touch tax calculations at all... simply determines which currency the user is using and stores that to DB. The others have nothing to do with taxes either.
Probably you have your taxes just set up wrong. It looks like you're charging GST twice and even then its not calculating at the correct rate. You'd have to post your tax setup for us to help.
In a sale from 2-3 days ago, the total taxes are correctly calculated, but displayed funny:
Should be GST 1.29, PST 1.43.Quote:
Sub-Total: $25.85
Store Pickup (Walk In): $0.00
8% PST in Ontario + 5% GST # 86028 4694 RT0001: $2.32
5% GST # 86028 4694 RT0001: $0.40
Total: $28.57
Here are my tax ratesQuote:
Tax Rates
Priority Tax Class Zone Tax Rate Action
1 GST/HST/PST Class Ontario PST Zone 8%
1 GST/HST/PST Class Canada GST Zone 5% Info
1 GST/HST/PST Class Eastern Canada - HST Zone 13% Info
1 GST on Shipping Canada GST Zone 5% Info
1 GST on Shipping Ontario PST Zone 8% Info
1 GST on Shipping Eastern Canada - HST Zone 13% Info
1 GST only Canada GST Zone 5% Info
What is that last one for? You should have only 6