Sorry, another PS:
With the dot red next to the filename, it also does not give the customer a download button.
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Sorry, another PS:
With the dot red next to the filename, it also does not give the customer a download button.
For giggles and grins ... could you name your file with a normal method where there is a filename and an extention separated by a period?
Bad Filename:
Flower_Anchor.pdf.zip
Good Filename:
Flower_Anchor_pdf.zip
Flower_Anchor_PDF.zip
Flower_Anchor.zip
Does it work now?
Ok, sorry, I can see the mistake there.
I tried it now with a completely new item:
The_Arts_Poetry_Anchor.zip
This time I changed the name of the file to "no spaces, etc" BEFORE I zipped it, then zipped the single file, and uploaded the single file.
It still does not work?
Thanks
After you load the new file with the new filename did you also go back and update your attribute with the new filename?
Yes, I did...
I now tried the sample pdf again..it works, and then did another new product, following EXACTLY the same procedure...result? Red dot next to filename.
When you enter the filename in the Attribute, are you just adding:
The_Arts_Poetry_Anchor.zip
And you are uploading it to:
/download
And /pub is set to 777 ...
Also, what happens if you Zip the file and then load it to the server?
Yes to all the questions...pub was fine for the pdf_sample, and I did try to zip the file before uploading, uploaded to /download (where pdf_sample also is).
Just don't know what else to try.....
I don;t know if this will help, but here are screenshots of the Zencart attributes page, and the download file at my
How large is this file?
The_Arts_Poetry_Anchor.zip