Printable View
Forgot to mention- I double checked & Lettermail IS still showing up for USA & INTL, but same results for Canada.Quote:
Originally Posted by carley
Thanks for working on this so much with me Royal! I hope its not been too much of a pain helping such a newb, you've been fantastic!:D
Hello Carley,Quote:
Originally Posted by carley
It's my pleasure to help. :smile::hug:
I send you a private message.
Talk later. I'm off to work:P
Sounds good, I'll go check my pm's :)Quote:
Originally Posted by Royal
Have a great day at work!
Hi Roya,
Do you have a suggestion on ho I should handle my shipping.
Product 1 - 25gr (in celophane wrapper) 20x17x0.5 cm
Product 2 - 10 gr (in celophane wrapper) 20x17x0.5 cm
Product 3 - 100 gr - fine art print - would have to be packed into cardboard for shipping (17x22 inches)
I can put one or more of the small items into 1 padded envelope.
The minimum for 1 art print is 1 cardboard box - but I could put more than 1 print into the cardboard box.
How would you suggest I set the weights or tare stuff?
Hello Janissaire,
Measure the "envelope" and "box" that you will use to ship your item(s) in.
Item Weight: Zen-Cart
Box Weight: Canada Post website
Packaging Weight (Bubble wrap, peanut, cardboard backing and etc.): Add it to Item Weight or Box Weight.
Example:
Item Weight: 0.100 kg
Box Weight: 0.065 kg
Packaging Weight: 0.015 kg
You can add the packaging weight to the Item or Box Weight.
Making the Item Weight 0.100 + 0.015 = 0.115 kg
Box Weight stay the same 0.065 kg
or
Making the Box Weight 0.065 + 0.015 = 0.080 kg
Item Weight stay the same 0.100 kg.
Royal - thanks again as always :smile:
Box wieght as in Tare Value? Doesn't that change the entire thing?
Hello Janissaire,Quote:
Originally Posted by janissaire
The Box Weight on Canada Post website. I do not use the Tare in Zen-Cart.
I just called Canada Post's help line for their "sell online" accounts, to see if they might be able to help with getting Lettermail quotes to show up or see what the error is on their end.
The person I spoke with said that they don't offer quotes for lettermail, to show directly on sites. I let them know that I do have it working for USA & INTL quotes & that those quotes are showing using this module and their "table rates", but he still said that there is no such feature that they offer. So they must just not be aware of how this module works or something.
Anyway, they unfortunately couldn't help, but he did suggest to just set up a "flat rate" shipping option that would cover the amount charged for any Lettermail shipments within Canada. So if I'm unable to get the Canadian Lettermail quotes to work with this module, i may try that.
I'm also wondering now if i should try to set it up through the "Table Rates" shipping module that's already included in zencart. I'm thinking that maybe I can set that up for the same table rates, and put the "Shipping Zone" to Canada (if it even allows that) if that will maybe work to provide Lettermail quotes for my Canadian customers.
I may try that now - I'll update here with the results, in case anyone else is having the same issue as me.
Nevermind :oops:, my idea to the "Table Rates" module to fix my Canadian Lettermail Quotes issue won't work - it doesn't take into consideration the dimensions of the item, so it will offer the rate even on items that have dimensions that are too big.
It looks like the same applies to using the "Flat Rate" thing that the Canada Post customer service rep suggested.
So it looks like I'm back to the issue from before - my "estimate shipping" button/pop up in my zencart supplies Lettermail quotes for USA & INTL customers, but not Canadian ones (for some random, unknown reason). Oh well, it was worth a shot :(
Quote:
Originally Posted by carley