Simple Google Analytics - Support

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Originally Posted by BlessIsaacola

Well, keep in mind that this mod is FREE so bashing the developer is not usually the easiest way to get support. I understand you're frustrated with the installation instruction but there's a better way to communicate that than how you're going about it. Obviously, there are 1,000s of site using this successfully (including ours) so the installation instruction cannot be that bad.

Which version of the mod are you trying to install? 1.2.5c? Which version of Zen Cart are you running? 1.3.9 or 1.5.0?

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I am the original developer. The latest mod here was updated with new instructions etc... by another zen cart contributor. I have been in the process of adding new features to the module that extend it even further, and am also updating the install instructions to be more clear. It seems to have got confusing for a few with the new setup that was contributed.

In any event, the new version is going to be 1.2.6 and it has been tested on a number of sites. Working well (with new functionality for Google Adwords Remarketing, Google Trusted Stores, and early stages for Google Experiments (formerly Google Website Optimizer.)

Just finishing up the instructions etc.. here and hope to have this newest version uploaded within the week. Then I'll be back to support this mod again here (been quite busy the last year or so.)

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Originally Posted by Dunk

Sorry I should add that I'm asking on behalf of our marketing agency. They have just taken over management of our AdWords campaigns but need to know what the zen cart "cart value" identifier is so they can properly track the value of each conversion. They thought it was "order_total" but we're not sure.

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I manage a lot of AdWords campaigns for people as well, and this module will 'out of the box' track all conversion values (within Adwords) without flaw. All you have to do is turn on "conversion tracking" from the admin of your cart and add the "Adwords ID" (provided by Adwords when you click to 'get the conversion code') into the space provided (again, in the admin of your cart.)

There should be no need for them to know the order_total etc... as the module does that all dynamically for them. All they need to do is look at the reports provided by AdWords (if you want data in your Analytics on Adwords you need to link to the two accounts together within your GA end) to see what converts and what doesn't.

Let me know if that helps.

Hi,

I installed this mod into www.recleads.com

It's showing up on the view source and when I go in to Google Analytics live version I can see when I'm on the website. When I go to reporting however it says no people have visited the site.. any insight would be appreciated!

Thanks

Google does not update in real time (except for the "real time beta" reports which only show you basics of who is on site.) To get actual reporting you need to wait a bit for them to update. They typically update a few times a day and then you should see the visit in your actual stats.

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Originally Posted by econcepts

Google does not update in real time (except for the "real time beta" reports which only show you basics of who is on site.) To get actual reporting you need to wait a bit for them to update. They typically update a few times a day and then you should see the visit in your actual stats.

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Thanks for your assistance, I installed it 2 days ago and it still says no visitors :no:

My Tracking Status says "Receiving Data" too so I assume it's supposed to be working...

that does mean it is working. Might just take time for Google's side to pick it up. I've heard of this before with others.

Make sure you have the exact same Analytics ID in the Admin of Zen as you see in your Analytics account. If you have a different one, the traffic may be going into that account instead.

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Originally Posted by econcepts

that does mean it is working. Might just take time for Google's side to pick it up. I've heard of this before with others.

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You were right it's kicked in! :yes::yes: Thanks for your help :laugh:

Hi all, I have a strange problem with this module.
Everything was perfect, I've this mod installed for years, now on a 1.3.8, always updated with no problem at all.

Since the august 1, all my website is running fine, except the order confirm page. It hungs on "Your order is been processed, Please wait" for about 7 minutes, then all goes right, the order is correct and analytics register the conversion as normal. But you know, many customers press the back button, or close the page after some minutes, and replace orders again and again until they notice that many confirm email are yet in their mailbox.

Someone has noticed this issue? Ideas..?

Thanks!

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Originally Posted by Savvonet

Hi all, I have a strange problem with this module.
Everything was perfect, I've this mod installed for years, now on a 1.3.8, always updated with no problem at all.

Since the august 1, all my website is running fine, except the order confirm page. It hungs on "Your order is been processed, Please wait" for about 7 minutes, then all goes right, the order is correct and analytics register the conversion as normal. But you know, many customers press the back button, or close the page after some minutes, and replace orders again and again until they notice that many confirm email are yet in their mailbox.

Someone has noticed this issue? Ideas..?

Thanks!

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What other tracking code do you have on your Order Success page? I do not seen this problem on any sites I manage.