Thanks,
:blush:
Not sure how i missed that......!!!
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Thanks,
:blush:
Not sure how i missed that......!!!
Hi,
No problem! Glad I could help! :bigups:
In other news... we got our merchant account today - at last! :clap:
Just have to wait 24-48 hours for the protx account to go live and we can start using protx ourselves, just like all of you have been!
Expect a post soon about a new website and version 3.0.0 having been released!
All the best...
Conor
Hi Conor,
Having a few problems, well 2.
I checked over my install to make sure i had not missed any more files out and noticed i had miss the config.protx_directSessionCleaner from includes/auto_loders/overrides. so i installed it and oops! i get the following error message; Fatal error: Cannot instantiate non-existent class: protx_directsessioncleaner in /home/jaso3019/public_html/includes/autoload_func.php on line 79
Also i have successfully tested, but on going live I'm having problems with connection to protx, the transactions are coming back as AVS CV2 failed.
I have spoke to protx and they have not received and transactions?
It's sods law the very last thing before launch and i seem to be making a pigs ear of it.
And just for good measure is there any way of having the Zones set to a UK default with out having to set a different rate for all the county's?
Thanks for the help
Andy
Hi Andy,
Something has been corrupted then. Please reupload the files... if you still have this problem then please have a look at the following thread as it is not a problem with the Protx Direct module:
http://www.zen-cart.com/forum/showthread.php?t=66846
Are you using 2.2.0? If so, you must upgrade to 2.2.1 as there is a problem with AVS settings in 2.2.0 (as it says on the module's website and the post right before yours ;) ) - Sorry about that! (Don't want to add to your stress :) ).
Sorry, is this about the Region Tables module? If so, please e-mail me privately at the support address on its website or post to the Region Tables support thread... thanks!
All the best...
Conor
Hi everyone,
Unfortunately it's Friday afternoon and we still haven't gone live because Lloyds Cardnet are dragging their feet on providing Protx with our terminal IDs.
We'd really wanted to release the new modules by today but we have been held back again. :(
This is not the post we were expecting to have to make.
It will now be Tuesday that we can release the new version by the looks of things.
That is cutting things tight in terms of Switch becoming Maestro on 7th June and for this we apologise profusely and unreservedly.
I'll keep you updated with developments as soon as they happen; we will do everything we can to give you as much time as possible next week to upgrade and therefore make sure your stores can keep accepting Maestro (via 3D-Secure).
All the best...
Conor
Hi conor,
Re loaded and up graded, all good now, I sorted the tax problem out.
Thanks very much for your help...
Andy
Hi
Firstly I apologise if this question has been answered somewhere else on the forum, but I have looked and I have not found anything.
I am currently running zen 1.2.5, which I know is not ideal, but due to the amount of mods applied, would be a long job to move to the latest version. I use protx, and an old module that I think was written by Jason (networkdad).
I now need to upgrade to get the facilty of 3d secure, as I beleive some cards will not be accepting transactions without it soon. Maybe someone can confirm that to me.
Can I have some guidance the best way to change from the old protx direct contribution to the new one here, with the minimum downtime involved. For example can I get the new one working without 3d secure then switch the facility of that on afterwards. If I install the v2.21 contibution are all cards accepted with it ? Is it easier to upgrade to v3 with 3d secure availability from version 2.21, or should I just wait for v3 and do it all in one go. Can I install the new version and test it while the old version is still running live on the shop.
Any help and guidance on this would be appreciated.
Regards
Laurie
Does anyone know the current status of V3
Hi Laurie,
Apologies for the delay in getting back to you, I've been off ill the past few days.
International Maestro cards require 3D-Secure authorisation as of the 7th June.. we'd wanted to get the new module available before then but there were some problems... more about that in a separate post..
You will have to uninstall the version of the module you have now, then install the new version of Protx. Since you want to make use of 3D-Secure functionality it would be better simply to wait for and get version 3.0.0 rather than installing 2.2.1 and then upgrading a day or two later!Quote:
Any help and guidance on this would be appreciated.
I'm not sure how the database updates will affect you since you are using Jason's old module... you'll have to send me the database schema for your protx_direct table so I can check if you can upgrade it or if you'll have to regard it as an "archive" and rename it.
If you're not sure what I'm on about then it'd probably be best if you e-mailed me your log in details for your store and any control panel you use to manage your server (so I can log into PHPMyAdmin for example). You'll find the support address on the Protx Direct module's website.
Hope that helps!
All the best...
Conor
Hi,
Sorry for the lack of info over the past few days, hopefully not too many have been affected by the changeover from Switch to Maestro yesterday and the subsequent requirement for 3D-Secure for International Maestro transactions.
It'll be a month or two yet before UK Maestro will require 3D-Secure also and there haven't been any posts here about failures so I'm hoping that my absence hasn't negatively affected anyone!
On to the update...
We have our merchant account running and so have finally been able to carry out extensive live testing with 3D-Secure (before we had only tested with the Simulator and our test account). We found a few "problems" but were able to determine, with Protx tech support's help, what was going "wrong" and why, and have updated the final release version of the module accordingly.
To be honest, there weren't any "actual" problems with the module, simply unexpected responses from Protx, which they have explained and for which we have updated the documentation, so that all new users of version 3.0.0 will have a "heads up" from the start on how things work and therefore no need to worry when these "unusual" responses are received (and they will be! ;) ).
Subsequently we'll be releasing the module once and for all on Monday.. would have it available tonight if possible but have just run out of time, due in part to illness over the past few days (when it rains it pours ;) ).
Hope all are well :yes:
All the best,
Conor