Gift Certificate on Step 2 must select payment method ?

Hi Ajeh,

Thanks for looking into this.

I have removed the PayPal Express payment module entirely, and I'm trying to redeem a gift certificate.

I enter the total of my order into "Apply Amount" in the gift certificates area, then click "continue." I get a pop up error message that says, "Errors have occurred during the processing of your form. Please make the following corrections: * The credit card number must be at least 10 characters"

I also see this at top in red:

"The credit card number starting with was not entered correctly, or we do not accept that kind of card. Please try again or use another credit card."

and this in green:
"Congratulations, you have redeemed $50.00"

The same thing happens if I enter an amount and hit return instead of hitting continue.

It doesn't look like it has anything to do with PayPal.

The only way I can make it through checkout with a gift certificate that fully covers the amount is if I turn PayPal back on and choose PayPal as my payment method - then it lets me go to the next page without an error.

This is weird ...

On my v1.3.8 with the Known Bugfixes applied from:
http://www.zen-cart.com/forum/showthread.php?t=82619

and the Security Fixes from:
http://www.zen-cart.com/forum/showthread.php?t=131115

I get to the Payment Page and just enter the GV Amount to apply with nothing selected and click the Continue button and it accepts the payment via my GV account balance and I can go on without having selected any payment module ...

Are you using any add ons on the checkout? or SEO or rewrites or anything like that?

Yes! Good call. We're using the Simple SEO URLS (SSU) add-on. I would love any help on what to try next to sort this out. I'm thinking maybe we could modify the check/money order payment option to be called "Gift Certificate Balance" as a workaround, if it can't be fixed for real.

Glad your were able to solve the Gift Certificate issues due to the SEO/rewrites ... :smile:

As to how to fix them, I really couldn't tell you as I do not use these ...

Perhaps one of the support threads on them can help you better ...

Hi,
I don't have the SEO add-on and I have the same issues. So far, I've just added a note to let people know to choose Paypal as the payment method so that they can continue. 1.3.8a with image handler add-on and super orders. I've made most of the 1.3.8 known bug fixes and all of the security ones listed in Ajeh's post above.
I do have Paypal Express and Auth.net AIM and check/mo payment modules installed.

I still cannot reproduce this issue ...

Is this a clean install of v1.3.8 or an upgrade?

One thing you might try is go to each of the Modules for Payment, Shipping and Order Total and save the settings to NotePad then do a REMOVE, INSTALL and reconfigure ...

It's an upgrade...I think I started with 1.3.5 as the clean install. I will test with the removed modules when traffic is low one of these nights. Flyout menu and easy populate also installed.

Hi There,

I seem to be having the same problem.

Credit Card is coming up as the default payment method when try to use a Gift Cert to pay for goods.

I even Disabled the Credit Card payment method in the Modules/Payments and it STILL came up, thus stopping the use of the GV.
Seems there are some errors in the code for the processing of the GV.

Where would be a good place to start looking ??
Which .php & what directory ?

Cheers
Matt

I'd get something like Beyond Compare from scootersoftware.com and do a comparison of all files in a clean Zen Cart v1.3.8 with those on your server and see which might be out of date or customized and may be preventing things from working ...

NOTE: when not using a module, it is better to click on it and hit REMOVE than to just disable it ...

Hi Ajeh,

Thanks for the suggestion.

I have numerous added modules & alterations, so many I can't remember.

Comparing to a clean install isn't really going to help I feel as it is only the CV calling up this error, incidently I have only just enabled it for this particular module so no new hacks recently.
I have latest Zen updates.

I imagine there is something in the CV code that is parsing to always check the credit card reference.

Any ideas on which .php has the core of the CV code with the CC lines ?

Cheers
Matt