OK ... I installed FileZilla.
Re-uploaded all of the files using it.
SAME PROBLEM - when I try to run the installer, I just get a blank page.
Printable View
OK ... I installed FileZilla.
Re-uploaded all of the files using it.
SAME PROBLEM - when I try to run the installer, I just get a blank page.
What's in the installer log in your /cache/ folder?
What happens if you edit the /zc_install/includes/install_params.php file and change this line:to:Code:define('STRICT_ERROR_REPORTING', false);
... and run the zc_install/index.php again?Code:define('STRICT_ERROR_REPORTING', TRUE);
The file is actually "installer_params.php" not "install_params.php" ...
I set STRICT_ERROR_REPORTING to true.
Same problem - blank page.
Could the .htaccess files have anything to do with this? I have not touched them. What got loaded up to the server is the original distribution files.
You could try renaming the .htaccess file to htaccess_OFF as a test to see whether your server doesn't like the supplied .htaccess protections.
You could also look in the server's apache errorlog to see what it's recording as the cause of the blank page.
I turned on error reporting on my host, and now I have more information:
When I try to run the installer (www.mysite.com/store/zc_install), php error reporting is telling me this:
If I click on [function.include], which is a link in the error message, it says this:Code:Warning: include(includes/installer_params.php) [function.include]: failed to open stream: No such file or directory in /vservers/meatormotion/htdocs/store/zc_install/includes/application_top.php on line 41
Warning: include() [function.include]: Failed opening 'includes/installer_params.php' for inclusion (include_path='.;c:\php\includes') in /vservers/meatormotion/htdocs/store/zc_install/includes/application_top.php on line 41
Code:Not Found: The requested URL /store/zc_install/function.include was not found on this server
Line 41 in the application_top.php file is:
That file does exist and I can open it using my default editor (WordPad) in FileZilla.Code:include('includes/installer_params.php');
That include at line 41 is the first include that the file tries to do.
This is indicative of a corrupt file upload
More over:
Doing things in wordpad is highly suspect as it can add unwanted items to filesQuote:
That file does exist and I can open it using my default editor (WordPad) in FileZilla.
AND doing it through your FTP session is also not the recommended method.
When editing,FTP the file to your local and open it ONLY in a PLAIN text editor like notepad or one of the CODE editors available.
Try re-FTP'ing the files with filezilla and note any errors that may appear in the bottom window