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It does indeed appear that PayPal isn't sending full address details back. Nothing we can do about that from our end.
You'll need to log a ticket with their support people: www.paypal.com/mts
Give them the contents of these log files: Paypal_CURL_EC-7DE42988S3908964J_VEYD.log and Paypal_CURL_EC-7DE42988S3908964J_PSBd.log
DrByte, thanks for the help so far.
Spoke with PP and they informed me that the shipping varible that I'm sending is messed up. I don't use shipping and most of it is off.
I will turn on some shipping and run test.
Can you advise on how to PROPERLY set up no shipping for use with PP?
Thanks again!
Also, others may want to read these:
http://www.zen-cart.com/forum/showth...t=88416&page=4
http://www.zen-cart.com/forum/showthread.php?t=125948
I don't see how either of those links is relevant to the matter at hand. The first is talking about Website Payments Standard. And the second is about PayPal's inability to receive 2 addresses per transaction for a customer.
As far as free shipping goes, simply setting up products with free shipping is the easiest way. How exactly have YOU configured things for no shipping? And why?
I am selling services not products. I don't have anything to ship.
The tech at PP said there was a conflict with my shipping info that is being sent to them. He said that a varible is sent to them indicating a shipping address (or not). He said if I sent a 0, PP would look for a shipping address. If I sent a 2, PP would not look for a shipping address.
I will try to set up free shipping.
Ok, I found the problem.
I change one of my products from virtual (no shipping) to not (shipping required).
The transaction WAS successful.
Now, I would like some advice on how to set up the products (service) and shipping properly.
Preferably, I would like my customers to never have to deal with shipping concerns during checkout.
Also, if I go directly to PP with something in the cart, PP kicks me back to ZC step 1 of check out, then 2, 3, and then back to PP.
Sounds like the feedback they give to people using Website Payments Standard, not Express Checkout.Quote:
Originally Posted by slingblade01
So, after reading hundreds of post, what exactly is a virtual product and how do you skip shipping info with PP...successfully?
You have several ways of doing Free Shipping ...
If your Products are all Virtual Products, the checkout_shipping page is skipped completely ...
If you have your Products set to 0 weight, and 0 weight is defined to be Free Shipping in the Configuration ... Shipping/Packaging ... then you will see the checkout_shipping page with the only choice for shipping being the FREE SHIPPING freeshipper ...
I understand that. I tried the virtual products/zero weight/free shipping senario.
But what is the point when PP sends the customer right back to the the ZC to verify the customers shipping address before completing the purchase. This is extremely confusing to the customers.
The shipping is not skipped, it's just prolonged.