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For what it's worth, I loaded the page without javascript enabled and the additional images appeared. This indicates to me that there are javascript files missing. Would suggest lookin/comparing files in the includes/templates/template_default/jscript and then the same for includes/templates/YOUR_TEMPLATE/jscript
They do not make random backups, looked through CPANEL and FTP and there are no backups available. Might have to try to re-upload ZenCart to see if that fixes it.
Yikes!!! No... Not to fix this issue... Just load the files that are in the directories suggested above... F the entire store is overwritten, you wll lose all the other modifications that have been made to the core files...Quote:
Originally Posted by MCS_Computers
Sorry I did not realise that this topic had spanned to a second page, will try above and let you know the results.
That's oky, glad you wrote about the possible next action, before doing it. :) besides that, would have suggested making a full backup of the files before dong such a wipe/reupload... But that really should be a last step for a completely irrecoverable situation.Quote:
Originally Posted by MCS_Computers
Okay compared 2 sites running virtually identical and found that the jscript folder in the default theme was missing files, I copied the missing files to the jscript folder.
I then went into the Bask Black folder and there is no jscript folder there not even on the other site so maybe that theme gets it from the default theme if that's possible.
Either way it still is not showing the images.
I do appreciate everyones help but do not know where to go now :(
So the site is currently in maintenance mode (don't see why as the only issue is that additional images are not displayed, not like sales can't be made),. Do things get better if IH4 is temporarily disabled? And again, if the default template is temporarily tested?
Cache cleared, etc. ?
Sorry buddy did not realise that it was in maintenance mode.
I really appreciate your help in trying to get this resolved so going on your advice here is what I did.
I went into Zencarts admin panel and I removed IH completely, then before I went to change the theme to default I checked the product listing and its back to how it should be. During the uninstall of IH it did say it had backed up all the original files and by removing it has replaced them, IH has been installed for ages and has worked fine so I`m still certain that it is something I did.
MANY MANY MANY THANKS :)
But could you please advise me now how to CORRECTLY remove the word LARGER IMAGE from under the main listing photo and all the additional images please because searching through the DTK the only reference is in the ENGLISH.PHP file in includes/languages folder and also in includes/languages/bask_black folder. But before I do any edits would like your expertise.
Thanks in advance.
Scrap That
Barvely backed up the English.php file and then removed the word LARGER IMAGE and its worked, simple as that, not sure why I went to additional_images.php in the first place LOL
Thanks once again for all your help, your a star !!
No problem, hopefully it was the right side of the define where the words larger image were removed from between the single quotes leaving a pair of single quotes.
As for IH4, it certainly is acceptable to reinstall it following the directions of the plugin. My thought is that applicable files (probably jscript related) were removed along with the others that had "gone missing".
Glad you were able to get back to the status desired. Thing is, if you didn't put it in maintenance mode, should be asking yourself (and those that have access) who did? Ideally this was all just an accident, but you want to be sure that there is nothing gone afowl.