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ahh okay, I have sent my host a trouble ticket to make sure those are set to "On" I thought they'd done it already. When I searched I searched under Recover Cart errors and such. I will do the suggestion and search harder next time. Thanks for the help!!
How do you upload the htaccess so that it doesnt default back to the original settings when you refresh the page?
When I access RC from Tools it doesn't give me any errors, but when I try to access it from Reports, I get this:
Warning: mysql_num_rows(): supplied argument is not a valid MySQL result resource in /home/totaltra/public_html/store/admin/stats_recover_cart_sales.php on line 117
Any ideas?
Also, when I access RC, for some reasons the "roll-over" in adminmenues stop working and I have to click on Admin Home in order to use the other menues.
I notice a strange thing.
when i use recover cart (last version with 1.3.0.2) to contact a customer who left a cart , when this customer is *NOT* an actual customer every things works great and i can see a date of last time he get contacted for this left over cart.
When this customer is an actual customer , the status stay to "uncontacted" even if the mail is getting send properly.
any info to how to fix this ?
How can you contact someone who is not a customer, or are you talking about people who have placed an order at your store?
In a store you regestered users and customersQuote:
Originally Posted by voltage
customers is someone who already buy from you
registered is someone who did not yet buy from you.
To fix that error, replace $inrec2 = mysql_fetch_array($query2); with $inrec2 = @mysql_fetch_array($query2);Quote:
Originally Posted by ladysaat
Also, someone mentioned how the javascript menu wouldn't work on those pages generated by recover carts module, so the fix for that is...
lines 103 -113 of admin > recover_cart_sales.php, replace this code <br /><br />with this codeQuote:
<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">
<html <?php echo HTML_PARAMS; ?>>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET;?>">
<title><?php echo TITLE; ?></title>
<link rel="stylesheet" type="text/css" href="includes/stylesheet.css">
</head>
<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0" bgcolor="#FFFFFF">
Quote:
<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">
<html <?php echo HTML_PARAMS; ?>>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">
<title><?php echo TITLE; ?></title>
<link rel="stylesheet" type="text/css" href="includes/stylesheet.css">
<link rel="stylesheet" type="text/css" href="includes/cssjsmenuhover.css" media="all" id="hoverJS">
<script language="javascript" src="includes/menu.js"></script>
<script language="javascript" src="includes/general.js"></script>
<script type="text/javascript">
<!--
function init()
{
cssjsmenu('navbar');
if (document.getElementById)
{
var kill = document.getElementById('hoverJS');
kill.disabled = true;
}
}
// -->
</script>
</head>
<body onLoad="init()">
Thanks Zforrest, those have done the trick.
But Im still confronted to a problem.
In admin / tools / Recovert cart
I can see there were some empty cart since I see customers but there order are filled with blank line and each item is priced 0.00$
Any help someone ?
Corrected the above problem by turning on Register in htaccess of the /admin dir.
Also, apply that fix to \admin\stats_recover_cart_sales.phpQuote:
Originally Posted by zforrest
Just noticed a weird problem - in recover cart sales stats, if you enter 54 days or over in the box, it gives the error
Code:Warning: mktime() expects parameter 1 to be long, string given in /xxx/admin/stats_recover_cart_sales.php on line 55