Order Placed but no record of it found in Cart!! PayPal CHARSET

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Originally Posted by DrByte

If you're using the patch I posted...

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Where can I find the patch you posted, and what is the patch supposed to fix exactly?

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Originally Posted by Peace Freak

On reading your instructions, I now realize my PayPal Interface is not quite the same as what you mentioned... (I don’t know why I didn’t see this earlier...Ahhh...)

In the Payment section the title of the PayPal module is: PayPal IPN. After clicking on Edit at the bottom I see:

Debug Email Notifications
Enable debug email notifications

Yes
No

I had chosen Yes.

At the bottom I do not see any choice for what you had suggested in your earlier email, which was: Choose "Log" (not log+email)

Perhaps I have an older or incorrect module installed?

Anyway, I await your advice when you have the chance...

Thanks again!

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Hi There

I am having the exact same problem. version I am running is 1.3.02 with the security patch. I went into admin > modules > paypal ipn >edit to initate debug but there was no option at the bottom to do any sort of debugging.

I had a customer from another country order something and pay via paypal. I received notification from paypal, but no record of order showed in the admin. The only record that was there was was when the customer created an account. This seems to be spontaneous as I tested paypal myself shortly afterwards and didn't have a problem.

I also posted on this thread
http://www.zen-cart.com/forum/showthread.php?t=45441

Any help would certainly be appreciated.

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Originally Posted by Peace Freak

Perhaps I have an older or incorrect module installed?

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Correct, your module is not current.

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Originally Posted by navynuke04

Where can I find the patch you posted, and what is the patch supposed to fix exactly?

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The code is built-in to Zen Cart v1.3.5

Details of the patch are listed (in part) here:
http://www.zen-cart.com/forum/showth...600#post241036

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Originally Posted by heavenlynights

I am having the exact same problem. version I am running is 1.3.02 with the security patch. I went into admin > modules > paypal ipn >edit to initate debug but there was no option at the bottom to do any sort of debugging.

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PayPal debug support is not available prior to v1.3.5.

If you are having a problem with completing orders using multi-currency configurations, then you need to upgrade.

HI, I am having this same problem. I set up my site and did 2 test runs a couple of days ago and they were fine. Now I've made my first sale and I got the PayPal notification but no sale is showing up in my admin. So I tried a sale my self and I got the PayPal notification but again nothing showed up in my orders. I am running version 1.3.5. Can someone please help.
:wacko:

Check your PayPal settings. Somehow my IPN URL had gotten erased.

Someone else also mentioned that you can refund 1 cent of the purchase through PayPal, and these orders will show up. Just be sure that your PayPal settings are correct prior to doing anything.

Thanks I'll try that. I'm going to feel like such an ###### if I have to contact my customer to see what they ordered.
:blush:

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Originally Posted by DrByte

PayPal debug support is not available prior to v1.3.5.

If you are having a problem with completing orders using multi-currency configurations, then you need to upgrade.

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Thanks Doc. I will upgrade as soon as the patched 1.3.5 becomes available as there seems to be so many reported problems with upgrading at the moment. Speaking of Patch, how far away is that? as you mentioned in the announcements that it would probably be about a week!

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Originally Posted by scribbles

I'm going to feel like such an ###### if I have to contact my customer to see what they ordered.
:blush:

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I had to do that, and just comfirming that you DO feel like such ######!! :lol::(