Orders not showing up in Paypal or ZC admin (PayPal IPN module)

Quote:

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Originally Posted by Edgar

Removed and installed the PP IPN since the upgrade. Checked the PP settings. Made some minor changes ( like removing the PP tax module)

Double checked the emails in ZC and PP and both match....

I ran the "low-end" html version of the store, and was successful with PP, recording the orders.

I also went through the good DrByte's wiki PP guide ( thanks!!) - still no luck.:frusty:..could this be a misconfig with items the catalogue?

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If you turn on debugging, what shows up in the logs?

Not that I'm aware of, but I'll certainly check it out. Any other details in the way of "firewall access and PHP fopen-wrappers settings" - I'm not literate in that area. Is there a certain port that needs to be open, etc?

Details here:
http://www.zen-cart.com/wiki/index.php/PayPal

I found the problem. I had to uninstall and reinstall the Paypal module. Once I did this, I had to use

Code:

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www.paypal.com/us/cgi-bin/webscr

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rather than

Code:

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www.paypal.com/cgi-bin/webscr

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. Once I did this, the ZC instructed IPN was different from that which I had setup in Paypal. I wish I would've written down what the previous set IPN in paypal was, but it wasn't https:// was http://. Anyway, back in working order. Wish I knew what caused it or what happened, but thanks for the help!

Thanks for the update that you have things working once more ... :smile:

Quote:

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Originally Posted by bi11i

I found the problem. I had to uninstall and reinstall the Paypal module. Once I did this, I had to use

Code:

---

www.paypal.com/us/cgi-bin/webscr

---

rather than

Code:

---

www.paypal.com/cgi-bin/webscr

---

. Once I did this, the ZC instructed IPN was different from that which I had setup in Paypal. I wish I would've written down what the previous set IPN in paypal was, but it wasn't https:// was http://. Anyway, back in working order. Wish I knew what caused it or what happened, but thanks for the help!

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Did you have to use https or http, for example http://mysite.com/onlinestore/ipn_main_handler.php?

Quote:

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Originally Posted by Edgar

Did you have to use https or http, for example http://mysite.com/onlinestore/ipn_main_handler.php?

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i had to use https

Tried the suggestions - no luck....:frusty:

Contacted ISP - ports opened

Contacted PP - here is response

went to your site at your site and tried to place an order to test the checkout process, but I couldn't get past the 'enter an address' screen. ( this problem happened once before and I can fix this)

I see from a previous order that the third party shopping cart that you are using is not passing over what the customer ordered with the payment information, typically called an 'aggregate' order. For instance, the only thing we see about the order is:

Payment For: mysite9 (<< my edit) Purchase

Typically with this kind of setup, you should be able to go to your cart and look up the order number to see specifically what the customer ordered. If you can't see it, I would suggest contacting your cart support (or forums) to see if you can get more information and perhaps change the order to an 'itemized' format so that the cart passes the items the customer ordered over to PayPal.
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Arg.....

What is in your IPN debug logs?

I believe the wiki article already suggests this, but ... is your PayPal account "Verified" ?