No pattern at all as to what I can see.
The first lady who reported it wanted a cd, then next lady an order over £30 and the third lady a gift voucher.......
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No pattern at all as to what I can see.
The first lady who reported it wanted a cd, then next lady an order over £30 and the third lady a gift voucher.......
Is this a clean install of v1.3.7 or an upgrade?
How did you install or upgrade your site?
Have you tried to:
1 edit the module
2 copy your settings to NotePad
3 remove the module
4 install the module
5 reconfigure the module
Can you repeat this error if you make an account with your customer's address where they are having this problem?
this was an upgrade that I did with afo holding my hand.
To do the steps you suggested you need to be really specific how I do them as I am new to all this.
If you can tell me how to do the steps you are suggesting I shall give it a go and let you know if it works.
Many thanks
shell
Hmm...I am having the same problem. It is an upgraded (database) install of 1.3.7 and I created a test account for me with the same address as my store.
I then added an additional address to my test account from another customer in another state to see if that was the problem and still get this....and it seems just with gift certificates (which I'm using as priced by attribute).
Do you have the Product marked as:
Product is Virtual YES
Does the Product Model start with:
GIFT
That is case sensative ...
What part of the 5 steps has you befuddled? :smile:Quote:
Originally Posted by gypsycrafter
Nope, it wasn't virtual. That did it...thanks Ajeh!!
Thanks for the update!
The Product settings are specific on some features of Zen Cart so that they can perform correctly on checkout or adding to the cart etc.
This happens to be one of them ... :smile:
The product in not virtual and I am still having reports of this problem.
Have you an URL to this product that is not working?